At a Glance
- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 £ per year.
Part Time - 15 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
Notional hourly rate £13.10 per hour
B&Q Ayr
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor in Prestwick employer: B&Q Limited
At B&Q Ayr, we pride ourselves on being an excellent employer that values diversity and fosters a supportive work culture. As a Customer Advisor, you'll enjoy a competitive salary alongside a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowance, all while working in a dynamic team environment that encourages personal growth and development. Join us to make a meaningful impact in the lives of our customers and be part of a company that truly cares about your wellbeing and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Prestwick
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone or solved a problem. Be ready to share these experiences during your interview to demonstrate your friendly and outgoing nature.
✨Tip Number 3
Show your passion for home improvement! Whether it’s DIY projects or just a love for design, let your enthusiasm shine through. This will resonate with the team and highlight that you’re a great fit for the Customer Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Advisor in Prestwick
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us know why you're obsessed with home improvement! Share any personal projects or experiences that highlight your enthusiasm. We love seeing candidates who are genuinely excited about helping others create their dream homes.
Be Friendly and Approachable:Since the role is all about customer service, make sure your application reflects your friendly personality. Use a warm tone and maybe even share a story where you went above and beyond to help someone. We want to see that you’re the kind of person who gets a buzz from assisting others!
Highlight Your Team Spirit:We value teamwork here at B&Q, so don’t forget to mention your experience working in a team. Whether it’s in a previous job or a group project, show us how you collaborate and support your colleagues. It’s all about creating a great environment together!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you get all the latest updates. Plus, it shows you’re keen to join our team at B&Q!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, brush up on B&Q's products and services. Familiarise yourself with home improvement trends and common customer queries. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is crucial for a Customer Advisor role, so make sure to highlight your friendly and outgoing nature.
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and timber cutting, express your eagerness to learn. Share any experiences where you quickly picked up new skills or technologies, showing that you're adaptable and keen to grow.
✨Team Player Vibes
B&Q values teamwork, so be prepared to discuss how you work well with others. Share stories that demonstrate your flexibility and ability to collaborate, especially in busy environments. This will show that you’re a great fit for their team-oriented culture.
