At a Glance
- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, including weekends and evenings, with opportunities for personal growth.
- Why this job: Be part of a supportive team that values your contributions and promotes inclusivity.
- Qualifications: Strong communication skills and the ability to handle physical tasks.
The predicted salary is between 27300 - 27300 € per year.
Part Time - 24 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 6.00pm
UK Notional hourly rate £13.10 per hour
B&Q Poole
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What’s the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker in Poole employer: B&Q Limited
At B&Q Poole, we pride ourselves on being an excellent employer that values diversity and inclusion, ensuring every team member feels they belong. As a Store to Home Picker, you'll enjoy a supportive work culture with access to extensive employee benefits, including a competitive salary, generous holiday allowance, and wellness initiatives designed to help you thrive both personally and professionally. Join us in making a meaningful impact on our customers' lives while growing your skills in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store to Home Picker in Poole
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q. Understand their values, products, and customer service approach. This will help you connect your experiences to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can showcase your communication skills and customer service experience, which are key for the Store to Home Picker role.
✨Tip Number 3
Be ready to demonstrate your flexibility! Since the job requires working various shifts, be prepared to discuss your availability and how you can adapt to different schedules. Show them you’re up for the challenge!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a positive impression and keep you on their radar.
We think you need these skills to ace Store to Home Picker in Poole
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your enthusiasm for the role and how you connect with customers.
Tailor Your Application:Make sure to tailor your application to the Store to Home Picker role. Highlight your organisational skills and any experience you have with customer service or heavy lifting. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and relevant to the job description.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the responsibilities, like customer interaction and product knowledge. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Store to Home Picker, you'll need to communicate effectively with customers. Practice how you would explain products or services clearly and concisely. Think of examples from your past experiences where you've successfully helped customers or worked as part of a team.
✨Demonstrate Your Organisational Skills
Being organised is key for this role. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific examples of how you've handled busy situations or kept things running smoothly in previous jobs.
✨Be Ready for Flexibility Questions
Since the job requires flexibility with shifts, be prepared to discuss your availability and willingness to work weekends or evenings. Highlight any previous experience where you've adapted to changing schedules or taken on extra responsibilities when needed.
