Customer Advisor - Stock flow in Poole

Customer Advisor - Stock flow in Poole

Poole Full-Time 27300 - 27300 € / year (est.) No home office possible
B

At a Glance

  • Tasks: Ensure the store is stocked and inspire customers to create their dream home.
  • Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
  • Benefits: Competitive pay, generous holiday, wellness support, and shopping discounts.
  • Other info: Flexible shifts available, including weekends and evenings, with opportunities for growth.
  • Why this job: Be part of a team that values your input and creativity while making a real impact.
  • Qualifications: Great communication skills, organised, and a team player ready to learn.

The predicted salary is between 27300 - 27300 € per year.

Part Time - 12 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 5am - 10pm UK

Notional hourly rate £13.10 per hour

B&Q Poole

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.

What’s the job?

Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.

What we need:

  • A great communicator who can think clearly and make sound plans no matter how busy things get.
  • You’re an organised and analytical thinker, and you know how to keep things simple.
  • You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
  • You’ll be happy to expand your skills by using new technology and learning new ways of working.
  • You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What’s in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.

Customer Advisor - Stock flow in Poole employer: B&Q Limited

At B&Q Poole, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Stock Flow Customer Advisor, you'll enjoy a supportive work culture with access to extensive benefits, including a competitive salary, generous holiday allowance, and opportunities for personal growth through training and development. Join us in creating inspiring home solutions while being part of a team that truly cares about your success and happiness.

B

Contact Detail:

B&Q Limited Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Advisor - Stock flow in Poole

Tip Number 1

Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help customers create a home they love.

Tip Number 2

Practice your communication skills! As a Customer Advisor, you'll need to be a great communicator. Try role-playing common customer scenarios with a friend or family member to build your confidence and get comfortable thinking on your feet.

Tip Number 3

Show off your teamwork skills! During the interview, share examples of how you've worked well in a team before. Highlight your ability to support colleagues and tackle challenges together, as this is key for the Stock Flow role.

Tip Number 4

Apply through our website! We want to make it easy for you to join us. Head over to the B&Q careers page and submit your application directly. This way, you’ll be in the best position to land that Customer Advisor role!

We think you need these skills to ace Customer Advisor - Stock flow in Poole

Communication Skills
Organisational Skills
Analytical Thinking
Teamwork
Flexibility
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick.

Tailor Your Application:Make sure to tailor your application to the Customer Advisor role. Highlight your communication skills and teamwork experience, as these are key for us. Show how your past experiences align with what we’re looking for!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff and focus on what matters!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at B&Q Limited

Know the Role Inside Out

Before your interview, make sure you understand what being a Stock Flow Customer Advisor entails. Familiarise yourself with the responsibilities, like ensuring the store is stocked and maintaining efficiency. This will help you answer questions confidently and show that you're genuinely interested in the role.

Show Off Your Communication Skills

As a Customer Advisor, communication is key. Prepare examples of how you've effectively communicated in past roles, especially in busy situations. Think about times when you’ve worked as part of a team or helped customers solve problems – these stories will highlight your skills.

Demonstrate Your Organisational Skills

Being organised is crucial for this position. During the interview, share specific strategies you use to stay organised and manage your time effectively. You might mention tools or methods you’ve used to keep track of tasks, especially in a fast-paced environment.

Be Ready to Discuss Flexibility

Since the job requires working various shifts, be prepared to discuss your availability and flexibility. Highlight any previous experience where you adapted to changing schedules or took on different roles within a team. This shows you’re ready to jump in wherever needed!