At a Glance
- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Other info: Flexible shifts available, including weekends and evenings, with great career growth opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 € per year.
Part Time - 15 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00am
Notional hourly rate £13.10 per hour
B&Q Poole
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint‑mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor in Poole employer: B&Q Limited
At B&Q Poole, we pride ourselves on being an excellent employer that values diversity and inclusion, ensuring every team member feels they belong. As a Customer Advisor, you'll enjoy a supportive work culture with ample opportunities for personal growth, competitive pay, and a comprehensive benefits package that includes an award-winning pension scheme and generous holiday allowances. Join us to not only enhance your skills in home improvement but also to be part of a team that genuinely cares about your wellbeing and development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Poole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly and helpful nature. Role-play with a friend or family member to get comfortable with answering questions and providing solutions.
✨Tip Number 3
Be ready to showcase your passion for home improvement! Share any personal projects or experiences that highlight your enthusiasm. This will show that you’re not just looking for a job, but that you truly care about helping customers improve their homes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace new ways of working, which is exactly what we’re looking for in a Customer Advisor.
We think you need these skills to ace Customer Advisor in Poole
Some tips for your application 🫡
Show Your Passion for Home Improvement:When writing your application, let us see your enthusiasm for home improvement! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to reflect the skills and qualities we’re looking for. Mention your friendly nature, eagerness to learn, and how you thrive in a team environment. We want to know why you’d be a great fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, brush up on home improvement basics and B&Q's offerings. Familiarise yourself with common customer queries and think about how you would respond. This will show your enthusiasm for the role and your commitment to providing excellent customer service.
✨Show Your Personality
As a Customer Advisor, being friendly and approachable is key. During the interview, let your personality shine through! Share experiences where you've helped others or worked in a team. This will help the interviewer see how you'd fit into their culture.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Highlight your willingness to work weekends and evenings, as this shows you're committed and ready to be part of the team.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or how they support diversity and inclusion. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.
