At a Glance
- Tasks: Engage with trade members and recommend products to support their businesses.
- Company: Join B&Q Limited, a leading home improvement retailer.
- Benefits: Earn £13.10 per hour, enjoy generous holiday and wellbeing support.
- Other info: Part-time role with flexible hours and a supportive team environment.
- Why this job: Make a difference by helping trade members succeed in their projects.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27300 - 27300 € per year.
B&Q Limited in Penryn is looking for a part-time Customer Advisor for TradePoint. As a key member of the team, you will engage with trade members, understand their businesses, and recommend suitable products and services.
With a competitive hourly rate of £13.10, the position also includes various benefits such as an award-winning pension scheme, generous holiday, and colleague wellbeing support.
TradePoint Customer Advisor (Part-Time) — Engaging Trade Support in Penryn employer: B&Q Limited
B&Q Limited in Penryn is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. With competitive pay, an award-winning pension scheme, and generous holiday allowances, employees enjoy a fulfilling work-life balance while engaging with trade professionals and making a real impact in their businesses.
StudySmarter Expert Advice🤫
We think this is how you could land TradePoint Customer Advisor (Part-Time) — Engaging Trade Support in Penryn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their TradePoint services. Understanding their values and what they offer will help you connect better with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be engaging with trade members regularly. Think about scenarios where you’ve provided excellent customer service in the past and be ready to share those experiences during your chat.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Apply through our website! We want to make it easy for you to land this role. Head over to our site, fill out your application, and let us know why you’d be a great fit for the TradePoint team!
We think you need these skills to ace TradePoint Customer Advisor (Part-Time) — Engaging Trade Support in Penryn
Some tips for your application 🫡
Show Your Passion for Trade:When writing your application, let us know why you're excited about working with trade members. Share any relevant experience or knowledge you have about the trade industry to make your application stand out.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Customer Advisor role. Highlight your customer service skills and any experience that relates to engaging with trade customers. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we appreciate straightforward communication, especially when it comes to understanding your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know Your Trade
Before the interview, brush up on the trade industry and the specific needs of trade members. Familiarise yourself with common products and services that B&Q offers to tradespeople. This will show your potential employer that you understand their business and can engage effectively with customers.
✨Showcase Your Communication Skills
As a Customer Advisor, communication is key. Prepare examples of how you've successfully engaged with customers in the past. Think about times when you resolved issues or provided excellent service. This will demonstrate your ability to connect with trade members and understand their unique requirements.
✨Highlight Your Team Spirit
B&Q values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal. This will illustrate that you're not just a lone wolf but someone who contributes positively to the team dynamic.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
