At a Glance
- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leading home improvement retailer with a focus on community.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Other info: Flexible shifts available, with a commitment to diversity and inclusion.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 € per year.
Part Time - 18.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 6.00am - 10.00pm
Notional hourly rate £13.10 per hour
B&Q Penryn
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint‑mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor in Penryn employer: B&Q Limited
At B&Q Penryn, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Customer Advisor, you'll enjoy a supportive work culture with access to extensive training opportunities, competitive benefits including an award-winning pension scheme, and generous holiday allowances, all while helping customers create their dream homes in a vibrant community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Penryn
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone solve a problem or made their day better. Be ready to share these experiences during your interview to demonstrate your friendly and helpful nature.
✨Tip Number 3
Show your passion for home improvement! Whether it’s DIY projects or just a love for design, let your enthusiasm shine through. This will resonate with the team and show that you’re a great fit for the Customer Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace new ways of working, which is exactly what we’re looking for!
We think you need these skills to ace Customer Advisor in Penryn
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork, customer service, and a willingness to learn new things.
Be Friendly and Approachable:We want to know you’re a people person! Use a warm and friendly tone in your application to reflect your outgoing nature. This will help us see how you’d fit into our team and connect with our customers.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, make sure you understand B&Q's values and what it means to be a Customer Advisor. Familiarise yourself with home improvement basics and think about how you can help customers with their projects. This will show your enthusiasm and readiness to contribute.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through! Share experiences where you've helped others or worked in a team. This will demonstrate that you're not just a fit for the role, but also for the company culture.
✨Ask Smart Questions
Prepare some thoughtful questions to ask your interviewer. This could be about the training process for paint-mixing or how the team collaborates on store displays. It shows you're genuinely interested in the role and eager to learn more about how you can contribute.
✨Flexibility is Key
Highlight your willingness to work varied shifts, including weekends and evenings. B&Q values flexibility, so mentioning your availability and eagerness to adapt will make you stand out as a candidate who’s ready to jump in and help wherever needed.
