At a Glance
- Tasks: Help customers with their home improvement projects and provide excellent service at the checkout.
- Company: Join B&Q, a leading home improvement retailer with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits to support your wellbeing.
- Other info: Flexible shifts available, including weekends and evenings, with great career growth opportunities.
- Why this job: Be part of a team that inspires customers to create homes they love while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement; teamwork is key!
The predicted salary is between 27000 - 28000 £ per year.
Customer Advisor - Checkouts Part Time - 18.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Lincoln
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who knows every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- You’re friendly and outgoing, and you get a buzz from helping others.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Part-Time Checkout Advisor: Help Customers Create Homes employer: B&Q Limited
At B&Q Lincoln, we pride ourselves on being an excellent employer that values diversity and inclusivity, ensuring every team member feels they belong. Our supportive work culture fosters personal growth through comprehensive training and development opportunities, while our generous benefits package, including a competitive salary, award-winning pension scheme, and wellness initiatives, ensures you are well taken care of. Join us as a Part-Time Checkout Advisor and be part of a team that inspires customers to create homes they love, all while enjoying a flexible work schedule in a vibrant retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Checkout Advisor: Help Customers Create Homes
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be a Checkouts Customer Advisor, think about how you can make every customer's experience memorable. Role-play with a friend or family member to get comfortable with common scenarios you might face on the job.
✨Tip Number 3
Be ready to showcase your passion for home improvement! Whether it's sharing your own DIY projects or discussing trends you've noticed, let your enthusiasm shine through. This will help you stand out as someone who truly fits the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're proactive and keen to join the B&Q family. Don’t forget to follow up after applying to express your continued interest!
We think you need these skills to ace Part-Time Checkout Advisor: Help Customers Create Homes
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that highlight your enthusiasm and how you can inspire customers.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'customer service' and 'teamwork', to show we’re on the same page about what makes a great Checkout Advisor.
Be Friendly and Approachable:Since this role is all about helping customers, your application should convey your friendly nature. A warm tone in your writing can help us see that you’d fit right in with our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a part of our team.
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff About Home Improvement
Before the interview, brush up on your knowledge of home improvement products and trends. Familiarise yourself with common customer queries and solutions. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help someone. This will demonstrate your ability to create a positive shopping experience for customers.
✨Be Ready to Discuss Teamwork
Since teamwork is key in this role, come prepared with stories that highlight your ability to work well with others. Share instances where you collaborated effectively or helped resolve conflicts within a team.
✨Flexibility is Key
The job requires working various shifts, so be ready to discuss your availability. Show enthusiasm for the flexible hours and how you can adapt to different schedules. This will reassure them that you're committed to being a reliable team member.
