At a Glance
- Tasks: Engage with trade members and recommend products to enhance their experience.
- Company: B&Q Limited, a leading home improvement retailer with a strong community focus.
- Benefits: Competitive salary, flexible shifts, pension scheme, shopping discounts, and wellness support.
- Other info: Opportunity for personal growth in a supportive work environment.
- Why this job: Join a dynamic team and build lasting relationships while helping customers succeed.
- Qualifications: Excellent communication skills and a passion for customer service.
The predicted salary is between 25000 - 32000 € per year.
B&Q Limited in Oxford is looking for a full-time Customer Advisor for their TradePoint service. This role requires great communication skills and the ability to build relationships with trade members, leading to successful recommendations of products and services.
The position offers a competitive salary, varying shifts throughout the week, and a range of benefits including a pension scheme, shopping discounts, and wellness support.
Customer Advisor - Relationship & Sales in Oxford employer: B&Q Limited
B&Q Limited is an excellent employer in Oxford, offering a vibrant work culture that prioritises employee well-being and development. As a Customer Advisor for the TradePoint service, you will enjoy competitive pay, flexible shifts, and a comprehensive benefits package, including a pension scheme and wellness support, all while building meaningful relationships with trade members in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Relationship & Sales in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their TradePoint service. Understanding their values and what they offer will help you connect better with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing with a friend or family member. This will help you feel more confident when discussing products and services during the interview.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you've successfully recommended products or services. Be ready to share these stories in your interview to demonstrate your ability to drive sales.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join the team at B&Q. Don't miss out on this opportunity!
We think you need these skills to ace Customer Advisor - Relationship & Sales in Oxford
Some tips for your application 🫡
Show Off Your Communication Skills:Since this role is all about building relationships, make sure your application highlights your communication skills. Use examples from past experiences where you’ve successfully interacted with customers or colleagues.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Advisor role at B&Q. Mention specific skills and experiences that relate directly to the job description.
Be Personable:We want to see your personality shine through in your application. Don’t be afraid to let your enthusiasm for the role come across. A friendly tone can go a long way in showing you’re a great fit for the team!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It streamlines the process and ensures we get all the info we need to consider you for the role!
How to prepare for a job interview at B&Q Limited
✨Know Your Products
Before the interview, make sure you’re familiar with the products and services offered by B&Q, especially those related to TradePoint. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires great communication skills, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to build your confidence in handling various situations.
✨Build Rapport
During the interview, focus on building a connection with the interviewer. Use active listening techniques and engage with their questions. This will reflect your ability to build relationships with trade members, which is crucial for the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your enthusiasm for the position and helps you understand more about the company culture and expectations, making you a more informed candidate.
