Customer Advisor - Oxford
Company: B&Q Limited Salary: from £13.91 an hour Hours: Part-time Location: Oxford, OX2 0JL Working pattern: On-site Job type: Permanent Posting date: 5 Nov 2026 Closing date: 5 Dec 2026
Summary
Customer Advisor - TradePoint
Part Time - 30 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Oxford
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a TradePoint Customer Advisor and you'll help deliver a great experience for our TradePoint members by engaging, listening & selling the right products & services.
The heart of the Tradepoint counter, you'll deal with all kinds of trade members every day. You'll take ownership of your TradePoint members & get to know them & their business through great conversations meaning you're in the best position to recommend the right products and services for them.
Essential requirements
A great communicator and team worker with the ability to get on with all kinds of colleagues and customers. You adjust your approach in different situations, you know how to build relationships with customers & you’ve got an eye for a new business opportunities. You’ll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme. You’ll be happy to continuously develop your skills through training and by learning from others. You’re happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Customer Advisor - Oxford employer: B&Q Limited
B&Q Hull is an excellent employer that values creativity and customer satisfaction, providing a supportive work culture where employees can thrive. With opportunities for professional growth and development in design consultancy, team members enjoy a collaborative environment that encourages innovation. The part-time role offers flexibility, making it ideal for those seeking a rewarding career in a dynamic retail setting.
