At a Glance
- Tasks: Lead a high-performing team to enhance customer service and manage stock effectively.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Enjoy a competitive salary, bonus scheme, generous holiday, and wellness benefits.
- Other info: Be part of a diverse team that values your unique contributions and supports your growth.
- Why this job: Make a real impact by coaching colleagues and driving sales in a dynamic environment.
- Qualifications: Strong leadership skills and a passion for process and customer service.
The predicted salary is between 33000 - 33000 £ per year.
Full time, Part time or Job Share
Permanent Contract - 36.75 Hours per week
Up to £33,000 per annum + Bonus + Pension + 6.6 Weeks Holiday
B&Q Newry
Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they'll love. Join us as a Trading Team Manager and you will be pivotal in driving commercial delivery of the sales floor and coaching colleagues to fulfil B&Q's ambition to make every customer count.
A great team needs a great leader and your role as a Trading Team Manager is to create a truly inclusive high performing team to deliver an exceptional service for our customers in store. In this role you will:
- Drive commercial delivery of the core trading sales floor, leading end-to-end stock management, range change and promotions.
- Conduct regular commercial reviews using sales data, loyalty insights, and customer feedback.
- Support colleagues to build deep product knowledge and meaningful customer interactions to make every customer count.
Our Trading Team Managers are key to running our business by leading the team to deliver effective stock management rituals and routines as well as serving our customers. In this role, you should be leading in a way that demonstrates the following qualities:
- Comfortable coaching, to bring out the best in your colleagues.
- Lead rather than do.
- Passionate about process, you believe it's the foundation of great availability.
- Well planned and organised.
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- Company Bonus Scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Trading Team Manager NI in Newry employer: B&Q Limited
B&Q is an exceptional employer that prioritises inclusivity and employee growth, making it a fantastic place to work as a Trading Team Manager in Newry. With a commitment to diversity, a supportive work culture, and a comprehensive benefits package including a competitive salary, bonus scheme, and wellness initiatives, B&Q empowers its employees to thrive both personally and professionally. Join us to lead a high-performing team dedicated to delivering outstanding customer service while enjoying generous holiday allowances and opportunities for development.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Team Manager NI in Newry
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&Q on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and stock management. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show your passion for customer service during the interview. Share specific examples of how you've made a difference in previous roles. Remember, B&Q wants someone who can make every customer count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the B&Q team.
We think you need these skills to ace Trading Team Manager NI in Newry
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Trading Team Manager role. Highlight your leadership skills and experience in stock management, as these are key to what we’re looking for at B&Q.
Showcase Your Coaching Skills:We want to see how you can bring out the best in your colleagues. Share examples of how you've successfully coached or mentored team members in the past, as this is crucial for the role.
Be Data-Driven:Since the role involves conducting commercial reviews, it’s important to demonstrate your ability to analyse sales data and customer feedback. Include any relevant experiences where you've used data to drive decisions.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at B&Q Limited
✨Know Your Numbers
As a Trading Team Manager, you'll need to drive commercial delivery. Brush up on sales data and stock management metrics relevant to B&Q. Being able to discuss how you've used data to make decisions in the past will show you're ready for the role.
✨Showcase Your Coaching Skills
This role is all about leading and coaching your team. Prepare examples of how you've successfully developed colleagues in previous positions. Highlight your approach to fostering an inclusive environment where everyone can thrive.
✨Demonstrate Passion for Process
B&Q values process as the foundation for great availability. Be ready to discuss your experience with stock management rituals and routines. Share specific instances where your organisational skills led to improved outcomes.
✨Engage with Customer Insights
Understanding customer feedback is crucial. Familiarise yourself with how B&Q uses customer insights to enhance service. Prepare to talk about how you've leveraged customer feedback in your previous roles to improve team performance and customer satisfaction.