At a Glance
- Tasks: Become a home improvement expert, helping customers with their projects and providing excellent service.
- Company: Join B&Q, a leading home improvement retailer committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 £ per year.
Customer Advisor
Part Time - 15 to 25 hours per week
3 Month Fixed Term Contract
Mornings or Evenings
Shifts available Monday - Sunday, 6.00am-11.00am or 5.00pm - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Newry
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What's the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Part-Time Home Improvement Advisor in Newry employer: B&Q Limited
At B&Q Newry, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Part-Time Home Improvement Advisor, you'll enjoy a supportive work culture with flexible shifts, competitive pay, and a comprehensive benefits package that includes an award-winning pension scheme and generous holiday allowance. Join us to not only enhance your skills in home improvement but also to be part of a team that truly cares about making a positive impact in our community.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Home Improvement Advisor in Newry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will highlight your friendly and helpful nature, which is key for this role.
✨Tip Number 3
Be flexible and open-minded! Since the job requires working various shifts, showing that you're adaptable and willing to learn new skills will make you stand out. Plus, it shows you're ready to jump in wherever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities there, so keep an eye out for any roles that catch your interest!
We think you need these skills to ace Part-Time Home Improvement Advisor in Newry
Some tips for your application 🫡
Show Your Passion for Home Improvement:Let us see your enthusiasm for home improvement in your application! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and qualities we’re looking for. Mention your customer service experience and how you can contribute to our team at B&Q.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, brush up on home improvement basics and B&Q's offerings. Familiarise yourself with common DIY projects and tools. This will help you answer questions confidently and show your passion for the role.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is key for a Customer Advisor role, so make sure to highlight your friendly and outgoing nature.
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and timber cutting, express your eagerness to learn during the interview. Share any experiences where you quickly picked up new skills or technologies, showing that you're adaptable and keen to grow.
✨Flexibility is Key
The role requires working various shifts, including weekends and evenings. Be prepared to discuss your availability and willingness to work on a flexible schedule. This shows that you're committed and ready to be part of the team.
