At a Glance
- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Other info: Flexible shifts available, with a commitment to diversity and inclusion.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 £ per year.
Part Time - 15 to 25 hours per week
3 Month Fixed Term Contract
Mornings or Evenings Shifts available Monday - Sunday, 6.00am-11.00am or 5.00pm - 10.00pm UK
Notional hourly rate £13.10 per hour
B&Q Newry
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What's the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor - NI in Newry employer: B&Q Limited
B&Q Newry is an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. With a commitment to employee wellness, we offer a competitive salary alongside an award-winning pension scheme, generous holiday allowance, and various wellbeing benefits. Join us as a Customer Advisor and enjoy a supportive work culture that encourages personal growth and development in the home improvement sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - NI in Newry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will highlight your friendly and outgoing nature, which is exactly what they’re looking for.
✨Tip Number 3
Be flexible and open-minded! Since the role involves working various shifts, make sure to express your willingness to adapt. This shows that you’re a team player and ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Customer Advisor - NI in Newry
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal experiences or projects you've worked on that relate to the role. We love candidates who are eager to learn and help others.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Highlight your customer service skills and any relevant experience you have. We want to know how you can contribute to our team and make a difference for our customers!
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Whether you’re friendly, outgoing, or just a bit quirky, we want to see the real you. It helps us understand how you’ll fit into our team!
Apply Through Our Website:To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our fantastic team at B&Q!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with B&Q’s products and services. Brush up on home improvement basics and think about how you can help customers with their projects. This will show your enthusiasm and readiness to be an expert advisor.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through! Share stories that highlight your customer service skills and your passion for helping others. This will help the interviewer see how you’d fit into their team.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability openly. Show that you’re flexible and willing to adapt to the rota, including weekends and evenings. This demonstrates your commitment to the job and the team.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your interest in the role and helps you determine if it’s the right fit for you.
