Customer Advisor in Newcastle upon Tyne

Customer Advisor in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 13.1 - 13.1 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Become a home improvement expert and help customers with their projects.
  • Company: Join B&Q, a leading home improvement retailer with a diverse team.
  • Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
  • Other info: Flexible shifts available, including weekends and evenings.
  • Why this job: Make a real difference in customers' lives while developing your skills.
  • Qualifications: Friendly, eager to learn, and passionate about home improvement.

The predicted salary is between 13.1 - 13.1 £ per hour.

Part Time - 10 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £13.10 per hour

B&Q Scotswood

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

  • Happy to help, eager to learn and just a little bit obsessed with home improvement.
  • Friendly and outgoing, with a buzz from helping others.
  • Willing to expand skills by using new technology and learning new ways of working.
  • Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

Customer Advisor in Newcastle upon Tyne employer: B&Q Limited

B&Q Limited is an excellent employer, offering a dynamic work culture that values innovation and collaboration. Located in the vibrant Southampton area, employees benefit from a competitive salary, generous holiday allowance of 6.6 weeks, and a robust pension scheme, all while having opportunities for professional growth within the retail sector. Join us to make a meaningful impact on customer experiences and campaign success in a supportive environment.

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Contact Details:

B&Q Limited Recruitment Team

We think you need these skills to ace Customer Advisor in Newcastle upon Tyne

Customer Service
Sales Skills
Teamwork
Flexibility
Communication Skills
Problem-Solving Skills
Attention to Detail