At a Glance
- Tasks: Help customers bring their kitchen and bathroom dreams to life with innovative designs.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, including evenings and weekends, with great career growth opportunities.
- Why this job: Be part of a team that values creativity and customer satisfaction while making a real impact.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and sales.
The predicted salary is between 29000 - 30000 € per year.
Showroom Advisor
Full Time or Part Time - 18.5hrs - 36.75 hours per week
12 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 9.00pm
UK Notional hourly rate £14.10 per hour
B&Q Malvern
Must be able to work till 8:30pm and weekends
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
- You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
- You’re motivated by targets, and are confident in converting your designs into sales.
- You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
- And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Showroom Advisor in Malvern employer: B&Q Limited
At B&Q Malvern, we pride ourselves on being an exceptional employer that values diversity and fosters a supportive work culture. As a Showroom Advisor, you'll enjoy a competitive salary alongside a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowance, all while working in a dynamic environment that encourages personal growth and teamwork. Join us to help customers transform their homes while being part of a company that prioritises your wellbeing and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Malvern
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a Showroom Advisor.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common customer scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will demonstrate your creativity and problem-solving skills, which are key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the position.
We think you need these skills to ace Showroom Advisor in Malvern
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Showroom Advisor role. Highlight your communication skills and any experience you have with customer service or sales, as these are key to impressing us!
Show Off Your Tech Skills:Since you'll be using software to create designs, mention any relevant tech skills you have. We love seeing candidates who are comfortable with technology, so don’t hold back on showcasing your abilities!
Be Personable:In your application, let your personality shine through! We’re looking for someone who can build relationships with customers and colleagues alike, so share examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&Q Limited
✨Know the Company
Before your interview, take some time to research B&Q and their values. Understand their commitment to customer service and how they help customers improve their homes. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Prepare examples of how you've successfully built relationships with customers or colleagues in the past. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to engage with customers effectively.
✨Demonstrate Your Design Eye
Since you'll be helping customers with kitchen and bathroom designs, think about how you can showcase your design skills during the interview. Bring along a portfolio of previous work or ideas that inspire you. Be ready to discuss how you approach design challenges and turn ideas into reality.
✨Be Ready for Role-Play Scenarios
Expect to participate in role-play scenarios where you might need to sell a product or handle a customer query. Practise these scenarios beforehand, focusing on how to ask questions, listen actively, and provide tailored solutions. This will help you feel more confident and prepared during the actual interview.
