At a Glance
- Tasks: Lead a high-performing team to deliver exceptional customer service and manage stock effectively.
- Company: Join B&Q, a company dedicated to helping customers create their dream homes.
- Benefits: Enjoy a competitive salary, bonus scheme, generous holiday, and wellness benefits.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be a key player in driving sales and making every customer count.
- Qualifications: Strong leadership skills and a passion for coaching and process management.
The predicted salary is between 34500 - 34500 € per year.
Full time, Part time or Job Share Permanent Contract - 36.75 Hours per week
Up to £34,500 per annum (Inclusive of £0.90p per hour, store specific location allowance) + Bonus + Pension + 6.6 Weeks Holiday
B&Q Belvedere
Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Trading Team Manager and you will be pivotal in driving commercial delivery of the sales floor and coaching colleagues to fulfil B&Q’s ambition to make every customer count.
A great team needs a great leader and your role as a Trading Team Manager is to create a truly inclusive high performing team to deliver an exceptional service for our customers in store. In this role you will:
- Drive commercial delivery of the core trading sales floor, leading end-to-end stock management, range change and promotions.
- Conduct regular commercial reviews using sales data, loyalty insights, and customer feedback.
- Support colleagues to build deep product knowledge and meaningful customer interactions to make every customer count.
Our Trading Team Managers are key to running our business by leading the team to deliver effective stock management rituals and routines as well as serving our customers. In this role, you should be leading in a way that demonstrates the following qualities:
- Comfortable coaching, to bring out the best in your colleagues.
- Lead rather than do.
- Passionate about process, you believe it’s the foundation of great availability.
- Well planned and organised.
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- Company Bonus Scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Trading Team Manager in London employer: B&Q Limited
B&Q is an exceptional employer that prioritises inclusivity and employee development, making it a fantastic place for those looking to thrive in a supportive environment. As a Trading Team Manager at our Belvedere location, you will benefit from a competitive salary, generous holiday allowance, and a comprehensive benefits package, all while being part of a diverse team dedicated to delivering outstanding customer service. We are committed to your growth and wellbeing, ensuring you have the resources and support needed to excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Team Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&Q on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and stock management. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show your passion for customer service during the interview. Share specific examples of how you've made a difference in previous roles. Remember, B&Q wants someone who can make every customer count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Trading Team Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trading Team Manager role. Highlight your leadership abilities and any experience in stock management or coaching, as these are key to what we’re looking for.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about the role and how you can contribute to our team. Share specific examples of how you've led teams or improved processes in the past – we love a good story!
Showcase Your Data Skills:Since the role involves conducting commercial reviews using sales data, make sure to mention any experience you have with data analysis. We want to see how you can use insights to drive performance on the sales floor.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at B&Q Limited
✨Know Your Numbers
As a Trading Team Manager, you'll need to be comfortable with sales data and stock management. Brush up on relevant metrics and be ready to discuss how you've used data to drive commercial success in your previous roles.
✨Showcase Your Coaching Skills
This role is all about leading and developing your team. Prepare examples of how you've successfully coached colleagues in the past, highlighting your approach to fostering an inclusive and high-performing environment.
✨Demonstrate Passion for Process
B&Q values process as the foundation for great availability. Be prepared to talk about your experience with stock management rituals and routines, and how you ensure that processes are followed effectively in your team.
✨Engage with Customer Insights
Understanding customer feedback is crucial for this position. Think of instances where you've used customer insights to improve service or product offerings, and be ready to share these during your interview.
