At a Glance
- Tasks: Lead a dynamic team and inspire customers to improve their homes.
- Company: Join a diverse and inclusive team at TradePoint.
- Benefits: Up to £52,500 salary, bonus, private medical insurance, and 6.6 weeks holiday.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be part of a creative environment where your ideas can shine.
- Qualifications: Retail leadership experience and strong people skills required.
The predicted salary is between 27040 - 29120 £ per year.
Full time, Part time or Job share - 36.75 hours per week
Permanent
Up to £52,500 + Bonus + Pension + Private Medical Insurance + 6.6 Weeks Holiday
New TradePoint Standalone Store - Hanworth
We believe anyone can improve their home to make life better. Every day, we give our members the ideas, advice, tools and confidence they need for their projects. Join us as a TradePoint Store Manager and you’ll be a big part of this.
What's the job?
We’re thinking more ambitiously about how our stores can offer our customers even more, so we’ll want you to be ambitious about how you make a store that inspires members and colleagues alike. Ambitious about how to raise performance and service levels even higher. And about how to give everyone in your team the opportunity to be all they can be. Get these right and you won’t just deliver great figures – you’ll create the kind of store you’ve always wanted to run.
What we need:
- An experienced retail leader with bags of ideas and a creative streak.
- A natural motivator with brilliant people skills and the ability to lead by example when it comes to service.
- Willingness to expand skills by using new technology and learning new ways of working.
- Flexibility to cover bank holidays, evenings and weekends.
- Ability to create an environment where team members feel supported, valued, and encouraged to offer ideas.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q and TradePoint more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Store Manager - TradePoint in London employer: B&Q Limited
As a Store Manager at TradePoint in Hanworth, you will be part of a dynamic team that values creativity and ambition, fostering an inspiring environment for both customers and colleagues. With a strong commitment to diversity and inclusion, the company offers a comprehensive benefits package including a competitive salary, generous holiday allowance, and wellness initiatives, ensuring that every employee feels valued and supported in their professional growth. Join us to lead a store that not only meets performance goals but also creates a welcoming community for all.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - TradePoint in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like B&Q Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like B&Q Limited!
We think you need these skills to ace Store Manager - TradePoint in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at B&Q Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at B&Q Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show B&Q Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at B&Q Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
