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- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leading home improvement retailer with a passion for customer service.
- Benefits: Earn £12.71 per hour, gain valuable experience, and enjoy flexible part-time hours.
- Why this job: Make a real difference in customers' lives while developing your skills in a fun environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
- Other info: Flexible shifts available, perfect for students looking to balance work and study.
The predicted salary is between 12 - 16 £ per hour.
Part time - 19 hours per week
3 Month Fixed Term Contract
Shifts available Monday, Tuesday, Thursday 4.00pm-9.00pm & Friday 8.00am to 1.00pm
UK Notional hourly rate £12.71 per hour
B&Q Newry
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team.
- Flexible enough to work on a rota that includes weekends and evenings.
Customer Advisor in London employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in London
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understand their values and what they stand for, so you can show them you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview and show that you’re ready to be an expert advisor.
✨Tip Number 3
Be prepared to talk about home improvement! Brush up on some basic DIY knowledge or recent trends in home decor. This will not only impress your interviewers but also show your passion for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Customer Advisor in London
Some tips for your application 🫡
Show Your Passion for Home Improvement: When writing your application, let us see your enthusiasm for home improvement! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework!
Keep It Friendly and Professional: We want to see your personality shine through in your application! Write in a friendly tone while maintaining professionalism. Remember, we’re looking for someone who can connect with customers easily.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, brush up on home improvement basics and the products B&Q offers. Familiarise yourself with common customer queries and think about how you would respond. This will show your passion for the role and help you stand out.
✨Show Your Personality
As a Customer Advisor, being friendly and approachable is key. During the interview, let your personality shine through. Share experiences where you've helped others or worked in a team, as this will demonstrate your suitability for the role.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the training process for paint-mixing or how the team collaborates on store displays. It shows you're genuinely interested in the position and eager to learn.
✨Be Flexible and Open-Minded
Highlight your willingness to adapt to different shifts and learn new skills. Mention any previous experience working varied hours or picking up new tasks quickly. This will reassure them that you're ready to fit into their dynamic work environment.
