At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms while providing excellent service.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Earn £14.10 per hour plus bonuses, enjoy 6.6 weeks holiday and wellness benefits.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
- Why this job: Be part of a creative team that transforms customer ideas into reality.
- Qualifications: Strong communication skills and a passion for design are essential.
The predicted salary is between 28000 - 30000 £ per year.
Part Time - 25 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £14.10 per hour + Incentives
As part of our commitment to celebrating excellence, colleagues benefit from our uncapped quarterly bonus scheme. In addition, we offer a year‑round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What’s the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Liverpool employer: B&Q Limited
B&Q Aintree is an exceptional employer that prioritises employee wellbeing and development, offering a competitive salary alongside an impressive benefits package including an award-winning pension scheme and generous holiday allowance. Our inclusive work culture fosters diversity and collaboration, ensuring every team member feels valued and empowered to contribute to our customers' home improvement journeys. Join us as a Showroom Advisor and enjoy the opportunity to grow within a supportive environment while making a meaningful impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help customers create their dream homes.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common customer scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will not only demonstrate your creativity but also your passion for helping customers bring their visions to life.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Showroom Advisor in Liverpool
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for helping customers and how you can bring their kitchen and bathroom dreams to life.
Tailor Your Application:Make sure to tailor your application to the Showroom Advisor role. Highlight your communication skills and any experience you have with technology or design. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if it helps to break down your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started!
How to prepare for a job interview at B&Q Limited
✨Know the Company
Before your interview, take some time to research B&Q and their values. Understand their commitment to customer service and how they celebrate excellence. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Showroom Advisor, communication is key. Prepare examples of how you've successfully built relationships with customers or colleagues in the past. Think about times when you’ve solved problems or provided exceptional service, as these stories will highlight your suitability for the role.
✨Demonstrate Your Design Eye
Since the role involves creating inspirational designs, be ready to discuss your design experience. Bring along a portfolio or examples of previous work if possible. This will not only showcase your skills but also give you a chance to talk about your creative process and how you approach projects.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle customer interactions. Practice answering scenario-based questions, such as how you would deal with a difficult customer or how you would prioritise multiple projects. This will help you feel more confident during the interview.
