At a Glance
- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible hours with opportunities for personal development and a diverse work environment.
- Why this job: Be part of a team that values your contributions and supports your growth.
- Qualifications: Organised, friendly, and comfortable with heavy lifting and new technology.
The predicted salary is between 27300 - 27300 £ per year.
20 hours per week
3 Month Fixed Term Contract
Monday - Sunday, 5.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Lincoln
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What's the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple. We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting. Being agile and flexible is important to the success of this role. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker in Lincoln employer: B&Q Limited
At B&Q Lincoln, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Store to Home Picker, you'll enjoy a supportive work culture with access to a comprehensive benefits package, including a competitive salary, generous holiday allowance, and wellness initiatives designed to help you thrive both personally and professionally. Join our team and be part of a company that empowers you to grow while making a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Store to Home Picker in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident when discussing your experience and how it relates to the Store to Home Picker role.
✨Tip Number 3
Show off your customer service skills! During the interview, share specific examples of how you've helped customers in the past. Highlight your friendly communication style and ability to build relationships, as these are key for this position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Store to Home Picker in Lincoln
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can connect with customers, so show us how you’d do that!
Highlight Relevant Experience:Make sure to mention any previous experience that relates to the Store to Home Picker role. Whether it’s customer service, handling products, or working in a team, we want to know how your background makes you a great fit for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. This shows us that you can communicate effectively, which is key for this role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a go!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the products you'll be handling and the services offered, like click and collect. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Store to Home Picker, you'll need to communicate effectively with customers. Practice how you would explain product features or assist someone with their order. Think of examples from your past experiences where you’ve successfully helped customers, as this will demonstrate your ability to build relationships.
✨Demonstrate Your Organisational Skills
Being organised is key for this role. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific examples of how you've handled busy situations in the past, especially if they involved heavy lifting or using technology.
✨Be Flexible and Open-Minded
Flexibility is crucial for this position, so be ready to talk about your willingness to adapt to different shifts and tasks. Highlight any previous experiences where you had to be agile in your work, and express your enthusiasm for learning new skills and technologies.
