At a Glance
- Tasks: Help customers with home improvement projects and provide excellent service at the checkout.
- Company: Join B&Q, a leading home improvement retailer with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits to support your wellbeing.
- Other info: Flexible shifts available, including weekends and evenings, with opportunities for personal growth.
- Why this job: Be part of a team that inspires customers to create homes they love while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about helping others with home improvements.
The predicted salary is between 27000 - 28000 £ per year.
Customer Advisor - Checkouts
Part Time - 18.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Lincoln
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What's the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who knows every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Part-Time Checkout Advisor: Help Customers Create Homes in Lincoln employer: B&Q Limited
B&Q Lincoln is an excellent employer that values diversity and inclusivity, ensuring every team member feels they belong. With a strong focus on employee wellbeing, we offer a competitive salary alongside an award-winning pension scheme, generous holiday allowance, and various wellness benefits. Join us to not only enhance your skills in customer service and home improvement but also to be part of a supportive team that encourages personal growth and development.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Checkout Advisor: Help Customers Create Homes in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. This will not only prepare you for questions but also demonstrate your passion for customer care.
✨Tip Number 3
Be ready to showcase your teamwork! B&Q values collaboration, so come prepared with stories that highlight how you've worked well in a team. Whether it’s a project at school or a previous job, showing your ability to work with others will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your enthusiasm for the role and gives you a chance to learn more about the team and the work environment. Plus, it helps us see how you think!
We think you need these skills to ace Part-Time Checkout Advisor: Help Customers Create Homes in Lincoln
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let your love for home improvement shine through! Share any personal projects or experiences that highlight your enthusiasm and knowledge in this area. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers create their dream homes.
Tailor Your Application:Make sure to customise your application to fit the role of a Checkout Customer Advisor. Highlight your customer service skills and any relevant experience you have. We’re looking for someone who can connect with our customers, so show us how you’ve done that in the past!
Be Friendly and Approachable:Your written application should reflect your personality! Use a friendly tone and be approachable in your language. We want to know that you’re someone who gets a buzz from helping others, so let that come across in your writing.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on making your application the best it can be.
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff About Home Improvement
Brush up on your home improvement knowledge before the interview. Familiarise yourself with common DIY projects, tools, and materials. This will not only show your passion for the role but also help you connect with customers during the interview.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is crucial for a Checkout Advisor role, so be ready to share those stories!
✨Be Ready for Teamwork Questions
Since teamwork is key in this role, expect questions about how you work with others. Have a few examples ready that highlight your ability to collaborate and support your colleagues, especially in busy environments.
✨Flexibility is Key
The job requires working various shifts, including weekends and evenings. Be prepared to discuss your availability and willingness to adapt to the rota. Showing that you're flexible will make you a more attractive candidate.
