At a Glance
- Tasks: Help customers with home delivery and click & collect services while ensuring efficiency and safety.
- Company: Join B&Q, a leading home improvement retailer committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible hours with opportunities for personal growth in a supportive environment.
- Why this job: Be part of a team that values you and helps customers create their dream homes.
- Qualifications: Organised, analytical thinkers who can lift heavy items and adapt to new technology.
The predicted salary is between 27000 - 28000 £ per year.
Store to Home Picker
20 hours per week
3 Month Fixed Term Contract
Monday - Sunday, 5.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Lincoln
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What's the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
- You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
- We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting.
- Being agile and flexible is important to the success of this role.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Home Delivery & Click & Collect Associate in Lincoln employer: B&Q Limited
At B&Q Lincoln, we pride ourselves on being an inclusive and supportive employer, where every team member is valued for their unique contributions. With a strong focus on employee wellbeing, we offer a comprehensive benefits package that includes a competitive salary, generous holiday allowance, and opportunities for personal growth through diverse networks. Join us to be part of a dynamic team dedicated to helping customers create their ideal homes while enjoying a fulfilling work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Home Delivery & Click & Collect Associate in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your customer service skills and flexibility, as these are key for the Store to Home Picker role.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your friendly and confident side shine through. Remember, they want someone who can build relationships with customers, so be yourself and engage with the interviewer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace new ways of working, which is super important for this role.
We think you need these skills to ace Home Delivery & Click & Collect Associate in Lincoln
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the role.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills that match what we’re looking for in a Store to Home Picker.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Home Delivery & Click & Collect Associate entails. Familiarise yourself with the key responsibilities like customer interaction, product knowledge, and the importance of efficiency and safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice how you communicate your ideas clearly and effectively. Think about examples from your past experiences where you've successfully built relationships or resolved issues with customers. This will demonstrate your friendly and confident communication style.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this position. Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific examples of how you've handled busy periods or managed multiple responsibilities in previous jobs, showcasing your analytical thinking.
✨Be Ready for Flexibility Questions
Given the nature of the job, be prepared to talk about your flexibility regarding working hours, including weekends and evenings. Think of instances where you've adapted to changing circumstances or taken on extra responsibilities. This will show that you're agile and ready to meet the demands of the role.
