At a Glance
- Tasks: Become a customer expert, guiding and inspiring home improvement projects.
- Company: Join B&Q, a leader in home improvement with a diverse and inclusive culture.
- Benefits: Enjoy competitive pay, generous holidays, wellness support, and shopping discounts.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about helping others.
The predicted salary is between 27100 - 27100 £ per year.
Part Time - 18.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Lincoln
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who knows every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor - Checkouts in Lincoln employer: B&Q Limited
B&Q is an excellent employer that values diversity and inclusivity, ensuring every team member feels they belong. Located in Lincoln, our work culture promotes personal growth through comprehensive training and a supportive environment, alongside a competitive benefits package that includes generous holiday allowances and wellness initiatives. Join us as a Checkouts Customer Advisor and be part of a team that empowers you to make a real difference in customers' lives while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Checkouts in Lincoln
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone or solved a problem. Being able to share these experiences during your interview will highlight your friendly and outgoing nature.
✨Tip Number 3
Be flexible and open-minded! Since the role involves working various shifts, showing that you’re adaptable and willing to learn new things will make you stand out as a candidate who fits right in with the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the B&Q family. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor - Checkouts in Lincoln
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with our values, like teamwork and customer service, so we can see how you’d be a great fit for our team.
Be Friendly and Approachable:Your written application should reflect your friendly personality. Use a warm tone and be genuine in your responses. We want to know that you’re someone who gets a buzz from helping others!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff About Home Improvement
Brush up on your home improvement knowledge before the interview. Familiarise yourself with common projects and products that customers might ask about. This will show your passion for the role and help you connect with the team.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is key for a Customer Advisor role, so make sure to highlight your friendly and outgoing nature.
✨Be Ready for Teamwork Questions
Since teamwork is essential for this position, be prepared to discuss your experiences working in a team. Share specific examples of how you contributed to a group project or helped a colleague out. This will demonstrate your ability to collaborate effectively.
✨Flexibility is Key
The job requires flexibility with shifts, so be ready to discuss your availability. Show that you're open to working weekends and evenings, and express your eagerness to adapt to the needs of the team. This will reflect your commitment to the role.
