At a Glance
- Tasks: Become an expert advisor, helping customers with their home improvement projects.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 11000 - 14000 € per year.
Part Time - 12 or 24 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
Notional hourly rate £13.37 per hour (Inclusive of an £0.27 per hour, store specific location allowance)
B&Q Inverness
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor in Inverness employer: B&Q Limited
B&Q Inverness is an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. With a commitment to employee wellness, we offer a competitive salary alongside an award-winning pension scheme, generous holiday allowance, and various wellbeing benefits. Join us as a Customer Advisor and enjoy a supportive work culture that encourages personal growth and development in the home improvement sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Inverness
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone solve a problem or provided great service. Be ready to share these experiences during your interview to demonstrate your friendly and outgoing nature.
✨Tip Number 3
Show your eagerness to learn! Mention any new technologies or skills you’re excited to pick up, especially those related to home improvement. This will highlight your adaptability and willingness to grow within the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the B&Q team and ready to contribute to making customers’ homes better.
We think you need these skills to ace Customer Advisor in Inverness
Some tips for your application 🫡
Show Your Passion for Home Improvement:When writing your application, let us see your enthusiasm for home improvement! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to reflect the skills and qualities we’re looking for. Mention your friendly nature, eagerness to learn, and ability to work in a team – these are key to being a great Customer Advisor!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services offered by B&Q. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is crucial for a Customer Advisor role, so be ready to share those stories!
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and timber cutting, express your eagerness to learn during the interview. Share any experiences where you quickly picked up new skills or technologies, as this will demonstrate your adaptability.
✨Emphasise Teamwork
B&Q values teamwork, so be prepared to discuss how you work well with others. Think of examples where you collaborated effectively in a team setting, especially in busy environments. This will highlight your ability to fit into their culture.
