At a Glance
- Tasks: Help customers with home delivery and click & collect services while ensuring efficiency and safety.
- Company: Join B&Q, a leading home improvement retailer committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible hours with opportunities for personal growth in a supportive environment.
- Why this job: Be part of a team that values you and helps customers create their dream homes.
- Qualifications: Organised, analytical thinkers who can lift heavy items and adapt to new technology.
The predicted salary is between 27000 - 28000 £ per year.
Store to Home Picker
20 hours per week
3 Month Fixed Term Contract
Monday - Sunday, 5.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Lincoln
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What's the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
- You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
- We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting.
- Being agile and flexible is important to the success of this role.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Home Delivery & Click & Collect Associate employer: B&Q Limited
At B&Q Lincoln, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Home Delivery & Click & Collect Associate, you'll enjoy a supportive work culture with access to a comprehensive benefits package, including a competitive salary, generous holiday allowance, and wellness initiatives designed to help you thrive. Join our team and be part of a company that empowers you to grow and make a meaningful impact in the lives of our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Home Delivery & Click & Collect Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since this role involves interacting with customers, it’s crucial to demonstrate your friendly and confident communication style. Try role-playing with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you prioritise tasks and manage your time effectively. Think of examples from past experiences where you’ve successfully juggled multiple responsibilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the B&Q family. Good luck!
We think you need these skills to ace Home Delivery & Click & Collect Associate
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the role.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for in a Store to Home Picker. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your message across!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Home Delivery & Click & Collect Associate entails. Familiarise yourself with the responsibilities, like supporting customers on the shop floor and handling click and collect services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this job involves interacting with customers face to face and over the phone, practice your communication skills. Think of examples where you've successfully built relationships or helped customers. Being friendly and approachable is key, so let your personality shine through during the interview!
✨Demonstrate Your Organisational Skills
As an organised and analytical thinker, be ready to discuss how you prioritise tasks and manage your time effectively. You might want to share specific examples from past experiences where you’ve had to juggle multiple responsibilities, especially in a fast-paced environment.
✨Be Flexible and Open to Learning
This role requires agility and flexibility, so be prepared to talk about how you adapt to new situations and technologies. Share any experiences where you’ve had to learn new skills quickly or adjust to changing circumstances, as this will show that you’re a great fit for the dynamic nature of the job.
