At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness perks, and an award-winning pension scheme.
- Other info: Flexible shifts available, with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive environment.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and customer service.
The predicted salary is between 27000 - 28000 £ per year.
Full time and Part time 36.75 or 20 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.28 per hour
B&Q Hereford
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you’re a good problem-solver too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Hereford employer: B&Q Limited
B&Q Hereford is an exceptional employer that prioritises the well-being and growth of its employees. With a strong commitment to diversity and inclusion, you will be part of a supportive team that values your unique contributions. Enjoy a competitive salary alongside an impressive benefits package, including an award-winning pension scheme and generous holiday allowance, all while helping customers turn their home improvement dreams into reality.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Hereford
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and recent projects will help you connect with the team and show that you're genuinely interested in being a part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently, especially when discussing your design ideas and customer service skills.
✨Tip Number 3
Show off your creativity! Bring a portfolio of your previous design work or any relevant projects you've completed. This visual evidence can really impress the interviewers and give them a taste of what you can bring to the table.
✨Tip Number 4
Follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Showroom Advisor in Hereford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for home improvement and how you connect with customers.
Tailor Your Application:Make sure to tailor your application to the Showroom Advisor role. Highlight your communication skills and any experience you have in sales or customer service. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&Q Limited
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with B&Q's kitchen and bathroom products. Understand the features, benefits, and any current promotions. This knowledge will help you answer questions confidently and show your genuine interest in helping customers.
✨Show Off Your Communication Skills
As a Showroom Advisor, communication is key. Practice explaining complex ideas simply and clearly. You might even role-play with a friend to simulate customer interactions. This will help you demonstrate your ability to build relationships and provide excellent service during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of examples from your past experiences where you successfully solved problems or turned a challenging situation into a positive outcome. This will showcase your problem-solving skills and customer focus.
✨Emphasise Teamwork and Flexibility
B&Q values teamwork and flexibility, so be ready to discuss how you work well with others and adapt to changing schedules. Share examples of times when you collaborated with colleagues or adjusted your plans to meet team goals, highlighting your commitment to delivering great service.
