At a Glance
- Tasks: Help customers bring their kitchen and bathroom dreams to life with creative designs.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness support, and shopping discounts.
- Other info: Flexible shifts available, including evenings and weekends, with great career development opportunities.
- Why this job: Be part of a team that values your ideas and helps you grow while making a difference.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and customer service.
The predicted salary is between 29100 - 29100 € per year.
Full Time or Part Time - 18.5hrs - 36.75 hours per week
12 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 9.00pm
UK Notional hourly rate £14.10 per hour
B&Q Malvern
Must be able to work till 8:30pm and weekends
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they'll love. Join us as a Showroom Advisor and you'll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer. You'll ask questions and explore possibilities to recommend the right finance, products, and installation options. You'll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you'll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
You're great at using technology but more importantly you'll have brilliant communication and relationship building skills as you'll work closely with colleagues & installers to ensure we deliver the best service on every project. You're motivated by targets, and are confident in converting your designs into sales. You work well as part of a team and you're a good problem-solver too, with a keen eye for design. And you're flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.
Showroom Advisor in Great Malvern employer: B&Q Limited
At B&Q Malvern, we pride ourselves on being an exceptional employer that values diversity and fosters a supportive work culture. As a Showroom Advisor, you'll enjoy a competitive salary alongside a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowance, all while working in a dynamic environment that encourages personal growth and teamwork. Join us to help customers transform their homes while being part of a community that prioritises your wellbeing and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Great Malvern
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being a part of their mission to improve homes.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will demonstrate your creativity and problem-solving skills, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the B&Q family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Showroom Advisor in Great Malvern
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Showroom Advisor role. Highlight your customer service skills and any experience you have with sales or design software. We want to see how you can bring our customers' ideas to life!
Show Off Your Communication Skills:Since this role is all about building relationships, don’t forget to showcase your communication skills in your application. Use examples that demonstrate how you've successfully interacted with customers or worked as part of a team. We love a good story!
Be Clear About Your Availability:As the job requires flexibility with shifts, make sure to clearly state your availability in your application. Let us know if you can work evenings, weekends, or bank holidays. This helps us understand how you fit into our schedule!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at B&Q Limited
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products and services offered by the company. Understand the kitchen and bathroom solutions they provide, as well as any current promotions. This will help you answer questions confidently and show your genuine interest in helping customers.
✨Show Off Your Communication Skills
As a Showroom Advisor, communication is key. Practice articulating your thoughts clearly and concisely. You might want to role-play common customer scenarios with a friend or family member to get comfortable with asking questions and providing recommendations.
✨Demonstrate Your Design Eye
Bring examples of your design work or ideas to the interview. Whether it’s sketches, mood boards, or even photos of past projects, showcasing your creativity can set you apart. Be ready to discuss how you approach design challenges and how you can help customers realise their visions.
✨Prepare for Teamwork Questions
Since this role involves working closely with colleagues and installers, be prepared to discuss your experience in team settings. Think of specific examples where you’ve successfully collaborated on projects or solved problems together. Highlighting your teamwork skills will show you’re a great fit for the company culture.
