At a Glance
- Tasks: Engage with trade members and recommend products while providing top-notch customer service.
- Company: Join B&Q Limited, a leading home improvement retailer with a strong team spirit.
- Benefits: Earn £13.10 per hour, enjoy a pension scheme, generous holidays, and wellness programs.
- Other info: Flexible part-time hours with opportunities for personal growth.
- Why this job: Make a difference for trade customers and be part of a supportive team.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 27300 - 27300 £ per year.
B&Q Limited is seeking a Customer Advisor for TradePoint in Gorleston-on-Sea. This part-time position (25 hours a week) involves engaging with trade members, recommending products, and providing excellent customer service. As a valued team member, you will help ensure our trade customers receive great value.
The role offers a competitive salary of £13.10 per hour and an array of benefits including:
- Pension scheme
- Generous holiday entitlement
- Wellness programs
TradePoint Customer Advisor - Part-Time in Gorleston-on-Sea employer: B&Q Limited
B&Q Limited is an excellent employer, offering a supportive work culture that values teamwork and customer engagement. As a part-time TradePoint Customer Advisor in Gorleston-on-Sea, you will enjoy competitive pay, a comprehensive benefits package including a pension scheme and wellness programs, and ample opportunities for personal and professional growth within a leading retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land TradePoint Customer Advisor - Part-Time in Gorleston-on-Sea
✨Tip Number 1
Get to know the company! Research B&Q and their TradePoint services. Understanding their values and what they offer will help you connect better during your interview.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve helped customers in the past. Be ready to share these experiences, as they’ll show you’re a perfect fit for the role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you go for your interview. It shows you care about the opportunity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace TradePoint Customer Advisor - Part-Time in Gorleston-on-Sea
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love helping customers. Share any experiences where you've gone the extra mile to ensure someone leaves happy. This will show us that you're a great fit for our team!
Tailor Your Application:Make sure to customise your CV and cover letter for the TradePoint Customer Advisor role. Highlight relevant skills and experiences that match what we're looking for, like product recommendations or working with trade members.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us see your strengths quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know Your Products
Familiarise yourself with the products that TradePoint offers. Being able to recommend items confidently will show your potential employer that you’re proactive and knowledgeable, which is key for a Customer Advisor role.
✨Engage with Scenarios
Prepare for situational questions by thinking about how you would handle various customer interactions. Consider examples where you provided excellent service or resolved issues effectively, as this will demonstrate your customer service skills.
✨Show Your Team Spirit
Since you'll be part of a team, highlight your ability to work collaboratively. Think of examples from past experiences where you contributed to a team goal or supported colleagues, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it’s the right fit for you, making a positive impression on the interviewers.
