At a Glance
- Tasks: Create a brilliant online experience for customers and manage orders in our delivery hub.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Competitive pay, generous holiday, wellness support, and shopping discounts.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
- Why this job: Be part of a team that values your contributions and promotes inclusivity.
- Qualifications: Strong organisational skills, problem-solving abilities, and a knack for communication.
The predicted salary is between 27000 - 28000 £ per year.
Part Time - 16 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday - 6am - 8pm
UK Notional hourly rate £13.10 per hour
B&Q Darnley
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Administrator and you’ll be a big part of this.
What’s the job?
You’ll create a brilliant experience for every local customer who orders our products online. Working within our Store to Home delivery hub, you’ll be collaborating with your hub team to process online orders, manage stock, maintain an accurate database of products and delivery schedules – plus you’ll be supporting colleagues across your store to answer customer queries. In short, you’ll make sure our online customer experience and delivery service is the best it can be.
What we need:
- A brilliant organiser, problem solver and communicator.
- Great at working with numbers and spreadsheets to maintain data accuracy.
- Happy to expand your skills by using new technology and learning new ways of working.
- Flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Store to Home Administrator in Glasgow employer: B&Q Limited
At B&Q Darnley, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Store to Home Administrator, you'll enjoy a supportive work culture with access to extensive benefits, including a competitive salary, generous holiday allowance, and wellness programmes designed to help you thrive both personally and professionally. Join us in creating a positive impact for our customers while growing your skills in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Store to Home Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections at B&Q. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to the Store to Home Administrator role. Think about how your skills in organisation and communication can shine through. We want you to show them why you're the perfect fit!
✨Tip Number 3
Don’t forget to showcase your tech-savviness! Familiarise yourself with any relevant software or tools that might be used in the role. Being able to demonstrate your comfort with technology can really set you apart.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows your enthusiasm for the role and the company. Let’s get you on board with us at B&Q!
We think you need these skills to ace Store to Home Administrator in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Store to Home Administrator role. Highlight your organisational skills, problem-solving abilities, and experience with data management to show us you’re the perfect fit!
Show Off Your People Skills:Since you'll be working closely with customers and colleagues, don’t forget to mention any relevant experience in customer service or teamwork. We love seeing how you communicate and collaborate with others!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Store to Home Administrator does. Familiarise yourself with the responsibilities like processing online orders and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this job requires great organisation, be ready to share examples of how you've successfully managed tasks or projects in the past. Think about times when you’ve used spreadsheets or databases to keep things on track – this will demonstrate your ability to handle the data accuracy needed for the role.
✨Prepare for Customer Interaction Scenarios
As you'll be supporting colleagues and answering customer queries, think about common customer service scenarios. Prepare some responses that highlight your problem-solving skills and how you would ensure a brilliant experience for customers ordering online.
✨Embrace Flexibility and Teamwork
This position requires flexibility with shifts and working closely with a team. Be ready to discuss your availability and how you work well with others. Share examples of how you've adapted to changing schedules or collaborated effectively in previous roles.
