At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Earn £14.10 per hour plus bonuses, enjoy 6.6 weeks holiday and wellness perks.
- Other info: Flexible shifts available, including weekends and evenings, with great career growth opportunities.
- Why this job: Make a real difference in people's homes while developing your skills in a supportive team.
- Qualifications: Tech-savvy with strong communication skills and a passion for design.
The predicted salary is between 29200 - 38800 € per year.
Showroom Advisor
Full Time / Part Time - 20-35 hours per week
Permanent Contract
Shifts available Monday - Sunday, 8.00am - 9.00pm
UK Notional hourly rate £14.10 per hour with an uncapped bonus potential
B&Q Fakenham
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
- You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
- You’re motivated by targets, and are confident in converting your designs into sales.
- You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
- And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Showroom Advisor in Fakenham employer: B&Q Limited
At B&Q Fakenham, we pride ourselves on being an exceptional employer that values diversity and employee wellbeing. As a Showroom Advisor, you'll enjoy a supportive work culture with ample opportunities for personal growth, competitive pay, and a comprehensive benefits package including an award-winning pension scheme and generous holiday allowance. Join us to be part of a team that empowers you to make a real difference in customers' lives while enjoying a fulfilling career in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Fakenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing with a friend or family member to get comfortable with asking questions and recommending products.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will demonstrate your keen eye for design and your ability to turn customer dreams into reality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the first step towards joining the B&Q team.
We think you need these skills to ace Showroom Advisor in Fakenham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for helping customers and how you can bring their kitchen and bathroom dreams to life.
Tailor Your Application:Make sure to tailor your application to the Showroom Advisor role. Highlight your communication skills and any experience you have with technology or design. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your relevant experience and skills. Avoid fluff and focus on what makes you a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started!
How to prepare for a job interview at B&Q Limited
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with B&Q’s kitchen and bathroom products. Understand the features, benefits, and any recent promotions. This knowledge will help you answer questions confidently and show your genuine interest in helping customers.
✨Show Off Your Communication Skills
As a Showroom Advisor, communication is key. Practice explaining complex ideas simply and clearly. You might even role-play with a friend to simulate customer interactions. This will help you demonstrate your ability to build relationships and provide excellent service during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Think of examples from your past experiences where you solved problems or turned a negative situation into a positive one. This will showcase your problem-solving skills and customer focus.
✨Emphasise Teamwork and Flexibility
B&Q values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Also, highlight your flexibility regarding working hours, as the job requires shifts including weekends and evenings. Showing you’re adaptable will make you a more attractive candidate.
