At a Glance
- Tasks: Ensure the store is stocked and inspire customers to create their dream home.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Competitive pay, generous holiday, wellness support, and an award-winning pension scheme.
- Other info: Flexible shifts with opportunities for growth and skill development.
- Why this job: Be part of a dynamic team that values your input and creativity.
- Qualifications: Great communication skills, organised, and a team player.
The predicted salary is between 27000 - 28000 £ per year.
Part Time - 18.75 hours per week
Permanent Contract
Shifts available Monday - Friday, 5.00pm - 9.00pm with the possibility of 10.00pm during peak times.
UK Notional hourly rate £13.37 per hour (Inclusive of an £0.27 per hour, store specific location allowance)
B & Q Exeter
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Stock Flow Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What we need:
- A great communicator who can think clearly and make sound plans no matter how busy things get.
- You’re an organised and analytical thinker, and you know how to keep things simple.
- You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B & Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor - Stock flow in Exeter employer: B&Q Limited
At B&Q Exeter, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Stock Flow Customer Advisor, you'll enjoy a supportive work culture with opportunities for personal growth, competitive benefits including a generous pension scheme and shopping discounts, and the chance to be part of a team that inspires customers to create their dream homes. Join us and experience a workplace where your contributions are recognised and your development is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Stock flow in Exeter
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's social media and website. Understanding their values will help you connect better during the chat.
✨Tip Number 2
Practice your communication skills! As a Customer Advisor, you'll need to be clear and concise. Try role-playing with a friend or family member to boost your confidence.
✨Tip Number 3
Show off your teamwork skills! Think of examples where you've worked well in a team. B&Q loves collaboration, so make sure to highlight how you can support your colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep checking back!
We think you need these skills to ace Customer Advisor - Stock flow in Exeter
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Advisor role. Highlight your communication skills and teamwork experience, as these are key for us. Use examples from your past that show how you’ve thrived in similar environments.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Advisor - Stock Flow entails. Familiarise yourself with the responsibilities mentioned in the job description, like stock management and teamwork. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a great communicator, you'll need to demonstrate this during your interview. Practice explaining your past experiences clearly and concisely. Think of examples where you've successfully worked in a team or handled busy situations, as these will resonate well with the interviewers.
✨Be Ready to Discuss Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability openly. Highlight your willingness to work evenings, weekends, and bank holidays. This shows that you're adaptable and ready to meet the needs of the business, which is crucial for this position.
✨Emphasise Your Organisational Skills
Being organised and analytical is key for this role. During the interview, share specific examples of how you've managed tasks efficiently in the past. Whether it's keeping track of stock or planning your workload, demonstrating your organisational skills will set you apart from other candidates.
