At a Glance
- Tasks: Lead logistics improvements and support operational changes in a dynamic retail environment.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous holiday, pension scheme, and wellness benefits.
- Other info: Field-based role with opportunities for career growth and personal development.
- Why this job: Make a real impact on logistics while working with innovative technologies and diverse teams.
- Qualifications: Experience in logistics, strong problem-solving skills, and ability to influence stakeholders.
The predicted salary is between 65000 - 75000 £ per year.
Overview
Permanent
From £65,000 - £75,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Field Based role (Requirement to be nationally mobile) Southampton, Store Support Office.
We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Retail Network Support & Operational Change Manager, and you’ll be a big part of this.
What's the job?
Role Purpose: Taking a leadership role in the Retail Logistics Team, you will support the development and efficiency of the Logistics network across tactical and strategic horizons, moving between short and medium focus on a regular basis (juggling operational priorities with a view up to 3 years out). To focus on the infrastructure requirements, evolving technology solutions, and business needs to support changes in demand and trading proposition (e.g. space requirements for seasonal ranges or solutions for new store formats, Store service improvements). To represent Logistics in cross functional projects and oversee related IT testing and change for the function to ensure focus on our customer needs and service continuity/improvement.
Key Accountabilities / Responsibilities:
- Supporting the Head of Retail Logistics in the leadership of the team and in the structure of the team output.
- Act as a sounding board for the planning team and role model how the other areas of the team should collaborate and behave - be the objective ‘honest broker’ if needed.
- Responsible for the delivery of short-term strategy and infrastructure, capacity and proposition change management, aligning to the B&Q plan to maximise capacity and support changes in demand / proposition.
- Drive continuous improvement in systems. Be part of the planning, business case preparation and implementation of improvements to systems.
- Oversee completion of logistics related IT testing & change.
- Work collaboratively on opportunities & challenges and provide business updates on network performance, risks, & challenges to stakeholders such as 3PLs, Supply Chain, Commercial and B&Q Board.
- Work collaboratively with the PMO Teams in Logistics, Transformation and Group Supply Chain & Logistics to ensure projects are aligned and provide the subject matter expertise for the function.
- Strive for improvements to service delivery and new ways of working to deliver changes to service proposition, making the most of new technologies along the way.
- Consider ‘outside the box’ solutions to typical network challenges (e.g. using different retailers to create efficiencies).
- Contribute to a high-performance culture that provides high potential talent for our future roles across the Logistics function and enables sustainable knowledge transfer.
- Work with the 3PL teams to drive CI / cost saving opportunities and respond to operational issues or actions highlighted through audit.
- Work closely with the H&S teams to ensure BCP plans are relevant and annual tests carried out.
What we need:
- Self starting and self motivated, able to influence stakeholders across B&Q, KITS, Kingfisher and 3PL with clarity of requirements and outcome.
- Comprehensive experience in a complex logistics environment – able to create a team approach amongst 3rd party and internal stakeholders.
- Comfortable with creating challenge and managing conflict.
- Understand how to use key data (e.g. KPIs) to inform decision making.
- Demonstrable agile thinker and problem solver, capable of looking at situations through a different lens and proposing non-traditional solutions.
- Understand requirements and solutions; be able to articulate to a range of stakeholders being comfortable in the detail or elevating to summarise.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Retail Network Support & Operational Change Manager in Eastleigh employer: B&Q Limited
B&Q Limited is an excellent employer, offering a dynamic work culture that values innovation and collaboration. Located in the vibrant Southampton area, employees benefit from a competitive salary, generous holiday allowance of 6.6 weeks, and a robust pension scheme, all while having opportunities for professional growth within the retail sector. Join us to make a meaningful impact on customer experiences and campaign success in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Network Support & Operational Change Manager in Eastleigh
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like B&Q Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at B&Q Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like B&Q Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Retail Network Support & Operational Change Manager in Eastleigh
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to B&Q Limited:This is your chance to really connect with the team at B&Q Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at B&Q Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with B&Q Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show B&Q Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at B&Q Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
