At a Glance
- Tasks: Maintain compliance databases and support onboarding of quality installers.
- Company: Join B&Q, a leader in home improvement with a focus on safety and compliance.
- Benefits: Enjoy a competitive salary, private healthcare, 6.6 weeks holiday, and hybrid working.
- Other info: Be part of a diverse team committed to wellness and inclusion.
- Why this job: Make a real impact by ensuring customer safety and supporting a diverse team.
- Qualifications: Knowledge of installation services and strong attention to detail required.
The predicted salary is between 26000 - 26000 £ per year.
8 month FTC £26,000 + Pension + Private Healthcare + ShareSave + 6.6 weeks holiday + Hybrid Working (4 days per week in the office/1 WFH). Occasional Saturday work as part of the shift rota. Doncaster.
We believe anyone can improve their home to make life better. We equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Recruitment & Compliance Administrator and you’ll be a big part of this.
Role purpose: Ultimately to keep our customers safe and our works legal by maintaining accurate information in the IT systems utilised by installations, ensuring that accurate information is held for vendors and that relevant processes are carried out to ensure B&Q only uses compliant vendors in the customers' home.
What's the job?
- Accurately maintain the compliance database.
- Support store colleagues with onboarding quality installers including contributing to installer inductions.
- Process recruitment packs for Installers, liaising with Installer, Stores, Finance and Vendor teams to ensure all documentation received meets B&Q requirements.
- Validate compliance and setup new installation vendors.
- Track, monitor and report on audit findings by external parties.
- Receive and respond to queries from installers and colleagues relating to compliance matters.
- Achieve key objectives.
- Run exception reports and distribute to ensure customer safety.
- Proactively monitor installer quality utilising feedback from NPS surveys and support colleagues.
- Review, interpret and present customer and installer data to understand root cause and improve quality.
- Utilise data to explore and suggest process improvements.
- You may be required to undertake other duties from time to time as we may reasonably require.
- Adhere to all policies and procedures relevant to your role.
Key Business Relationships
- Internal relationships: Store colleagues, Installation support colleagues, Invoicing and Payment team, Store Support Office (Commercial, Supply Chain, QA), Installers, Finance.
- External relationships: Installers, Industry bodies, Competent Persons Schemes, Gas Safe Register.
What we need:
- Knowledge of the installation service industry preferable.
- Knowledge of kitchen/bathroom/bedroom installations and product preferable.
- Working knowledge of MS Office applications.
- Excellent attention to detail, numerical and data entry skills.
- Methodical and logical thinker.
- Confident communicator.
- Resilient under pressure.
- Flexible working with Rota’d Saturdays and Bank Holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Recruitment & Compliance Administrator (8-month FTC) in Doncaster employer: B&Q Limited
At B&Q, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Recruitment & Compliance Administrator in Doncaster, you'll enjoy a competitive salary alongside a comprehensive benefits package, including private healthcare, generous holiday allowance, and opportunities for personal growth within a collaborative team environment. Our commitment to employee wellbeing ensures that you can thrive both professionally and personally, making B&Q a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Recruitment & Compliance Administrator (8-month FTC) in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at B&Q or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research B&Q’s values and recent projects. Show us you’re not just another candidate but someone who genuinely cares about making customers' homes better.
✨Tip Number 3
Practice your answers to common interview questions. Think about how your skills match the role of Recruitment & Compliance Administrator. We want to see how you can keep our customers safe and our processes compliant!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. Plus, it shows us you’re keen and professional. And remember, apply through our website for the best chance!
We think you need these skills to ace Recruitment & Compliance Administrator (8-month FTC) in Doncaster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Recruitment & Compliance Administrator role. Highlight any relevant experience in compliance, data management, or the installation service industry. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to keeping our customers safe. We love seeing enthusiasm and a personal touch!
Show Off Your Attention to Detail:Since this role involves maintaining accurate information, it's crucial to demonstrate your attention to detail. Double-check your application for any typos or errors before hitting send. We appreciate precision!
Apply Through Our Website:We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the installation service industry, especially kitchen, bathroom, and bedroom installations. Familiarise yourself with relevant compliance regulations and how they impact vendor relationships. This will show that you're not just interested in the role but also understand its importance.
✨Show Off Your Attention to Detail
As a Recruitment & Compliance Administrator, accuracy is key. Prepare examples from your past experiences where your attention to detail made a difference. Whether it was maintaining databases or processing documentation, be ready to discuss how you ensure everything is spot on.
✨Communicate Confidently
You'll need to liaise with various teams and installers, so practice your communication skills. Think about how you can clearly explain complex compliance matters to someone who might not be familiar with them. Role-play potential scenarios with a friend to build your confidence.
✨Be Ready for Problem-Solving
The job involves tracking and reporting on audit findings, so prepare to discuss how you've tackled challenges in the past. Think of specific instances where you identified a problem, analysed data, and suggested improvements. This will demonstrate your methodical and logical thinking skills.
