Digital Supply Chain Optimiser

9 months (Fixed Term Contract) Up to £40,000+ Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working (2 days per week in the office) Southampton, Store Support Office.

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they’ll love. Join us as a Digital Supply Chain Optimiser and you’ll be a big part of this.

Role Purpose: Supporting the Digital agenda for Supply chain by maximising online enablement and channel availability. Working cross functionally with the Digital teams to get new products online and available. Draw upon Supply Chain knowledge and insight to bring innovative thinking to a broad set of supply, logistical and operational challenges that involve all B&Q product areas and multiple routes to market.

What's the job?

• Availability: Responsible for Home Delivery and Click and collect availability from Stores, Fulfilment centres and Direct Supply Vendor (DSV) sites.
• Range Change: To deliver range exit and new product launches to the agreed plan in agreed time scale. Liaising with cross functional teams. Digital to launch at point of store pilot, where one exists.
• New Products: Responsible for products being set up accurately on time and launched on the Website in line with agreed dates.
• Data Integrity: To ensure product data is accurate throughout digital systems (SAP, Riversands & ATG), allowing for smooth customer order flow.
• Development: Influence and support the development of the Digital Supply Chain to ensure technical processes and procedures optimise customer experience.
• End to End Management: Converting the Digital First supply strategy into an operational plan that delivers across all KPIs to ensure the best customer experience. Problem solving any issues to resolve and enhance the customer journey.
• Manage various Digital projects from a Supply Chain perspective with a high degree of accuracy, detail and curiosity.
• Build and maintain relationships across multiple functions ensuring plans and progress are well communicated to all key stakeholders.
• Develop existing and create new processes and tools to optimise project delivery and efficiency.
• Provide detailed action focussed analysis and reporting to support with decision making.

What we need:

• Able to analyse complex data effectively and efficiently, identifying root cause and best solution.
• Good experience of forecasting and replenishment systems, SAP an advantage.
• Good understanding of how to improve key performance measures.
• Collaborative, engaging and effective communicator.
• Ability to operate within detailed challenges and at high level to have a strong understanding of risks and opportunities within key project deadlines and activities.
• Can challenge effectively as well as create great rapport with others.
• Good level of commercial acumen and ability to make decisions on both data and instinct.
• High level of ownership and a proactive and dynamic approach to deliver results within a fast paced environment.

What's in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!