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- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leading home improvement retailer with a passion for customer service.
- Benefits: Earn £12.98 per hour, enjoy flexible shifts, and gain valuable skills.
- Why this job: Make a real difference in customers' lives while learning about home improvement.
- Qualifications: Friendly, eager to learn, and a team player with a passion for helping others.
- Other info: Part-time role with opportunities for training and growth in a dynamic environment.
The predicted salary is between 11 - 16 £ per hour.
Part time - 16 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.98 per hour (Inclusive of an £0.27 per hour, store specific location allowance)
B&Q Gravesend
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings.
Customer Advisor in Dartford employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Dartford
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing B&Q's website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being a Customer Advisor.
✨Tip Number 2
Practice your people skills! As a Customer Advisor, you'll be interacting with customers all day. Try role-playing common customer scenarios with friends or family to boost your confidence and refine your approach to providing excellent service.
✨Tip Number 3
Show off your passion for home improvement! Whether it's DIY projects you've tackled or ideas you have for helping customers, share your enthusiasm during interviews. This will demonstrate that you're not just looking for any job, but that you truly want to be part of the B&Q team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join us at B&Q. Don't miss out on the chance to become a part of our amazing team!
We think you need these skills to ace Customer Advisor in Dartford
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork and customer service. It’ll show us you’re serious about joining our team!
Be Friendly and Approachable: Since we value great customer service, your application should reflect your friendly personality. Use a warm tone in your writing and don’t hesitate to share examples of how you've helped customers in the past. We want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, brush up on home improvement basics and the products B&Q offers. Familiarise yourself with common customer queries and think about how you would respond. This will show your passion for the role and help you stand out.
✨Show Your People Skills
As a Customer Advisor, you'll be interacting with customers all day. Prepare examples of times you've provided excellent customer service or resolved conflicts. Highlight your friendly and outgoing nature to demonstrate that you’re a great fit for the team.
✨Be Ready to Learn
Express your eagerness to learn new skills, like paint-mixing or stock management. Mention any previous experiences where you quickly adapted to new tasks or technologies. This will show that you're not just a good fit now, but also someone who can grow with the company.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability. Show that you're flexible and willing to work weekends and evenings. This will demonstrate your commitment to the job and your understanding of the retail environment.
