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- Tasks: Stock the store and inspire customers with creative home solutions.
- Company: B&Q helps millions improve their homes with ideas and tools.
- Benefits: Enjoy a competitive salary, wellness perks, and generous holiday time.
- Why this job: Join a diverse team that values your input and fosters growth.
- Qualifications: Great communication skills and a team player attitude are essential.
- Other info: Flexible shifts available; must be 18+ to work night hours.
The predicted salary is between 27000 - 36000 £ per year.
Full time - 36.75 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 9pm - 6am*
UK Notional hourly rate £13.02 per hour (Plus an additional £2 per hour between 10pm - 5am)
*Colleagues under 18 are not permitted to work between 10pm-6am
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Night Stock Flow Customer Advisor and you'll be a big part of this.
What's the job?
Join our team, and you’ll think differently about how we inspire people to create a home they love. You’ll make sure the store is stocked with the things our customers need, as well as products that will spark new possibilities. Efficiency and safety will be vital of course, especially if you gain your forklift license with us. You’ll get to create too – exploring new solutions and making decisions that will help grow our business, together.
What we need:
- A great communicator who can think clearly and make sound plans no matter how busy things get.
- You’re an organised and analytical thinker, and you know how to keep things simple.
- You also know how to work as a team – supporting your fellow colleagues and working through what you need to do, together.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor - Night Stock flow employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor - Night Stock flow
✨Tip Number 1
Familiarise yourself with B&Q's product range and services. Understanding what they offer will help you engage with customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your teamwork skills. Since the role requires collaboration, think of examples from your past experiences where you successfully worked as part of a team to achieve a common goal.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. As this position involves night shifts and weekends, showing that you're adaptable and willing to work these hours will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your problem-solving abilities. Think of scenarios where you've had to think on your feet or come up with creative solutions, as this will align with the role's focus on efficiency and safety.
We think you need these skills to ace Customer Advisor - Night Stock flow
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Advisor - Night Stock Flow position. Tailor your application to highlight how your skills and experiences align with what they are looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or stock management. Use bullet points for clarity and include specific achievements that demonstrate your organisational and analytical skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your communication skills and ability to work as part of a team, as these are key attributes for this position. Make sure to mention your flexibility regarding working hours.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in any customer-facing role.
How to prepare for a job interview at B&Q Limited
✨Show Your Communication Skills
As a Customer Advisor, effective communication is key. Be prepared to demonstrate your ability to convey information clearly and listen actively during the interview. Use examples from past experiences where you successfully communicated with customers or team members.
✨Highlight Teamwork Experience
This role requires strong teamwork skills. Share specific instances where you collaborated with others to achieve a common goal. Emphasise your flexibility and willingness to support colleagues, especially in a busy environment.
✨Demonstrate Organisational Skills
Being organised is crucial for this position. Prepare to discuss how you manage your time and tasks effectively, especially during busy periods. You might want to mention any tools or methods you use to stay organised.
✨Express Willingness to Learn
The job involves using new technology and learning new ways of working. Show enthusiasm for personal development by discussing any relevant training or skills you've acquired in the past. This will demonstrate your adaptability and eagerness to grow within the company.
