At a Glance
- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
- Why this job: Be part of a team that empowers customers to create homes they love.
- Qualifications: Organised, friendly, and comfortable with some heavy lifting and new technology.
The predicted salary is between 27300 - 27300 € per year.
Part Time - 15-20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 5.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Crewe
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What's the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
- You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
- We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting.
- Being agile and flexible is important to the success of this role.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker in Crewe employer: B&Q Limited
B&Q Crewe is an excellent employer that values diversity and inclusion, ensuring every team member feels they belong. With a competitive salary and a comprehensive benefits package including an award-winning pension scheme, generous holiday allowance, and wellness support, employees are empowered to thrive both personally and professionally. The collaborative work culture fosters growth opportunities, making it a rewarding place for those looking to make a meaningful impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Store to Home Picker in Crewe
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q. Understand their values, products, and customer service approach. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Store to Home Picker, you'll be interacting with customers regularly. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your product knowledge.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've successfully managed your time and prioritised tasks in previous roles. This will demonstrate that you're ready to handle the fast-paced environment at B&Q.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the B&Q careers page. This way, you can stay updated on your application status and explore other opportunities that might suit you.
We think you need these skills to ace Store to Home Picker in Crewe
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about the Store to Home Picker role.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience with customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your message across without fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the responsibilities, like customer interaction and product knowledge. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Communication Skills
Since this job requires friendly communication with customers, practice how you would engage with them. Think of examples where you've successfully built relationships or resolved issues. Being able to articulate these experiences will show you're a great fit.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you prioritise tasks and manage your time effectively. You might want to share specific instances where your organisational skills made a difference in your previous roles. This will highlight your ability to handle the demands of the job.
✨Be Ready for Flexibility Questions
Given the need for flexibility in shifts, be prepared to discuss your availability and willingness to adapt. Share any past experiences where you’ve successfully adjusted to changing schedules or learned new technologies quickly.
