At a Glance
- Tasks: Create a brilliant online experience for customers and manage orders in our delivery hub.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, with opportunities for personal development and a supportive work environment.
- Why this job: Be part of a team that values your contributions and supports your growth.
- Qualifications: Strong organisational skills, problem-solving abilities, and a knack for working with people.
The predicted salary is between 27300 - 27300 € per year.
Part Time - 20 hours per week Permanent Contract Shifts available Monday - Sunday - 5.00am - 10.00pm UK Notional hourly rate £13.10 per hour B&Q Crewe.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Administrator and you’ll be a big part of this.
What’s the job? You’ll create a brilliant experience for every local customer who orders our products online. Working within our Store to Home delivery hub, you’ll be collaborating with your hub team to process online orders, manage stock, maintain an accurate database of products and delivery schedules – plus you’ll be supporting colleagues across your store to answer customer queries. In short, you’ll make sure our online customer experience and delivery service is the best it can be.
What we need: A brilliant organiser, problem solver and communicator, you’ll feel right at home with us as you’ll be working closely with colleagues and most importantly, our customers. You’re great at working with numbers and spreadsheets to maintain data accuracy, and even better at working with people. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Administrator in Crewe employer: B&Q Limited
B&Q Crewe is an excellent employer that values diversity and inclusion, ensuring every team member feels they belong. With a commitment to employee wellbeing, we offer a competitive salary alongside an award-winning pension scheme, generous holiday allowance, and various wellness benefits. Join us in a supportive work culture where you can grow your skills and contribute to creating inspiring home solutions for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Store to Home Administrator in Crewe
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&Q on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to organisation and problem-solving. Think of examples from your past experiences that showcase your skills, especially in customer service and teamwork.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with someone from B&Q, let them know why you’re excited about being a Store to Home Administrator and how you can contribute to their mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at B&Q.
We think you need these skills to ace Store to Home Administrator in Crewe
Some tips for your application 🫡
Show Your Organisational Skills:As a Store to Home Administrator, being organised is key! Make sure your application highlights any experience you have with managing data or coordinating tasks. We want to see how you can keep everything running smoothly!
Communicate Clearly:Since you'll be working closely with customers and colleagues, it's important to showcase your communication skills. Use clear and concise language in your application to demonstrate that you can convey information effectively.
Emphasise Flexibility:We appreciate candidates who are flexible with their schedules. Mention any previous roles where you've adapted to changing hours or worked during weekends and holidays. It shows us you're ready to jump in when needed!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Store to Home Administrator does. Familiarise yourself with the responsibilities like processing online orders and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this job requires great organisation, be ready to share examples of how you've successfully managed tasks or projects in the past. Think about times when you’ve used spreadsheets or databases to keep things on track – this will demonstrate your ability to handle the data accuracy needed for the role.
✨Communicate Like a Pro
As a Store to Home Administrator, you'll be interacting with both customers and colleagues. Practice clear and friendly communication during your interview. You might even want to prepare a few scenarios where you resolved customer queries effectively, showcasing your problem-solving skills.
✨Be Flexible and Open to Learning
This role requires flexibility with shifts and a willingness to learn new technologies. During your interview, express your enthusiasm for adapting to new ways of working and highlight any previous experiences where you embraced change or learned new skills quickly.
