At a Glance
- Tasks: Coordinate showroom projects and support teams to deliver exceptional customer service.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Earn £14.10 per hour plus bonuses, enjoy 6.6 weeks holiday and wellness benefits.
- Other info: Flexible shifts available, with opportunities for personal growth in a supportive environment.
- Why this job: Help customers create their dream spaces while developing your project management skills.
- Qualifications: Tech-savvy with strong communication and problem-solving abilities.
The predicted salary is between 29000 - 31000 £ per year.
Part Time - 30 hours per week Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm UK
Notional hourly rate £14.10 per hour plus Incentives
As part of our commitment to celebrating excellence, colleagues benefit from our uncapped quarterly bonus scheme. In addition, we offer a year‑round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.
What’s the job? You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.
What we need: You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project. You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Showroom Project Coordinator in Colchester employer: B&Q Limited
B&Q Colchester Tollgate is an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. With a competitive salary, uncapped bonus schemes, and a comprehensive benefits package including wellness support and generous holiday allowances, we empower our employees to thrive both personally and professionally. Join us as a Showroom Project Coordinator and be part of a collaborative work culture that celebrates individual contributions while helping customers create their dream homes.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Project Coordinator in Colchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's social media and website to understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be working closely with customers and colleagues, it's crucial to demonstrate your ability to communicate effectively. Try role-playing common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully managed projects or resolved issues. Be ready to share these during your interview to highlight your capabilities as a Showroom Project Coordinator.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you submit it on our site. This way, we can keep track of your progress and get you one step closer to joining our fantastic team at B&Q!
We think you need these skills to ace Showroom Project Coordinator in Colchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Showroom Project Coordinator role. Highlight your communication skills, tech-savviness, and any relevant experience in project management or customer service. We want to see how you can bring our customers' dream projects to life!
Show Off Your Design Skills:Since this role involves using design software, don’t forget to mention any experience you have with design tools or projects. If you’ve got a portfolio or examples of your work, include them! We love seeing creativity in action.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Showroom Project Coordinator role. Familiarise yourself with the key responsibilities, such as supporting showroom teams and using design software. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role requires brilliant communication and relationship-building skills, prepare examples of how you've successfully communicated with customers or colleagues in the past. Think about times when you resolved issues or provided exceptional service, as these stories will highlight your suitability for the job.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you overcame them. This could involve project management scenarios or design-related problems. Showing that you can think on your feet and find solutions will impress the interviewers.
✨Emphasise Your Flexibility and Motivation
The job requires flexibility with shifts, so be prepared to discuss your availability and willingness to work weekends and evenings. Additionally, express your motivation by sharing what excites you about helping customers create their dream kitchens and bathrooms, as this aligns with the company's values.
