At a Glance
- Tasks: Become a home improvement expert, guiding customers and managing stock.
- Company: Join B&Q, a leader in home improvement with a diverse and inclusive culture.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, including weekends and evenings, with great career growth opportunities.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive team.
- Qualifications: Friendly, eager to learn, and passionate about helping others.
The predicted salary is between 27300 - 27300 £ per year.
Overview
Full Time - 20 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Chippenham
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us in continuing to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor in Chippenham employer: B&Q Limited
At B&Q Chippenham, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Customer Advisor, you'll not only receive competitive pay and a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowance, but you'll also thrive in a supportive work culture that encourages personal growth and development. Join us to be part of a team that inspires customers to improve their homes while enjoying a fulfilling career in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Chippenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will highlight your friendly and helpful nature, which is key for a Customer Advisor role.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Since you'll be working closely with others, prepare to discuss how you collaborate effectively in a team setting. Share specific instances where you’ve contributed to a group project or helped a colleague out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace new ways of working, which is exactly what B&Q is looking for!
We think you need these skills to ace Customer Advisor in Chippenham
Some tips for your application 🫡
Show Your Passion for Home Improvement:When writing your application, let us see your enthusiasm for home improvement! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to reflect the skills and qualities we’re looking for. Mention your friendly nature and eagerness to learn, as these traits are key to being a great Customer Advisor.
Highlight Teamwork Skills:We value teamwork, so don’t forget to include examples of how you’ve successfully worked in a team before. This could be from previous jobs, school projects, or even volunteer work!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application goes directly to us, where we can’t wait to read it!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, make sure you brush up on home improvement basics. Familiarise yourself with common products and services offered by B&Q. This will not only show your enthusiasm but also help you answer questions confidently.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This is crucial for a Customer Advisor role, so be ready to share those stories!
✨Be Ready to Learn
Since the job involves learning new skills like paint-mixing and timber cutting, express your eagerness to learn during the interview. Share any experiences where you quickly picked up new skills or technologies, as this will demonstrate your adaptability.
✨Emphasise Teamwork
B&Q values teamwork, so be prepared to discuss how you work well with others. Think of examples where you collaborated effectively in a team setting, especially in busy environments. This will highlight your ability to fit into their culture.
