At a Glance
- Tasks: Lead a high-performing team to drive sales and enhance customer experience.
- Company: Join B&Q, a leader in home improvement with a focus on diversity.
- Benefits: Competitive salary, bonus, 6.6 weeks holiday, and wellness support.
- Other info: Be part of a diverse team that values inclusion and personal growth.
- Why this job: Make a real impact by coaching colleagues and improving customer interactions.
- Qualifications: Strong leadership skills and a passion for process and organisation.
The predicted salary is between 37031 - 37031 £ per year.
Full time, Part time or Job Share
Permanent Contract - 36.75 Hours per week
Up to £37,031.94 per annum (Inclusive of £0.54 per hour, store specific location allowance) + Bonus + Pension + 6.6 Weeks Holiday
B&Q Chester
Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Trading Team Manager and you will be pivotal in driving commercial delivery of the sales floor and coaching colleagues to fulfil B&Q’s ambition to make every customer count.
A great team needs a great leader and your role as a Trading Team Manager is to create a truly inclusive high performing team to deliver an exceptional service for our customers in store. In this role you will:
- Drive commercial delivery of the core trading sales floor, leading end-to-end stock management, range change and promotions.
- Conduct regular commercial reviews using sales data, loyalty insights, and customer feedback.
- Support colleagues to build deep product knowledge and meaningful customer interactions to make every customer count.
Our Trading Team Managers are key to running our business by leading the team to deliver effective stock management rituals and routines as well as serving our customers. In this role, you should be leading in a way that demonstrates the following qualities:
- Comfortable coaching, to bring out the best in your colleagues.
- Lead rather than do.
- Passionate about process, you believe it’s the foundation of great availability.
- Well planned and organised.
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:
- Award-winning pension scheme
- Company Bonus Scheme
- ShareSave options
- 6.6 weeks holiday
- Payroll giving
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing benefits and lots more
So we can support you during the application or interview process, please contact for any recruitment adjustments.
Trading Team Manager in Chester employer: B&Q Limited
B&Q is an exceptional employer that prioritises inclusivity and employee growth, making it a fantastic place for a Trading Team Manager to thrive. With a commitment to diversity, a supportive work culture, and a comprehensive benefits package including a competitive salary, bonus scheme, and extensive holiday allowance, B&Q empowers its employees to excel while fostering a sense of belonging. Located in Chester, this role offers the unique advantage of being part of a community-focused team dedicated to delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Trading Team Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at B&Q on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and stock management. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively!
✨Tip Number 3
Show your passion for customer service during the interview. Share specific examples of how you've made a difference in previous roles. Remember, B&Q wants someone who can make every customer count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there, so keep checking back!
We think you need these skills to ace Trading Team Manager in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Trading Team Manager role. Highlight your leadership experience and any relevant achievements in stock management or team coaching.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about the role and how you can contribute to our mission at B&Q. Share specific examples of how you've led teams or improved processes in the past.
Showcase Your Coaching Skills:Since coaching is key for this role, include examples of how you've successfully developed others in previous positions. We want to see how you bring out the best in your colleagues!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at B&Q Limited
✨Know Your Numbers
As a Trading Team Manager, you'll need to be comfortable with sales data and stock management. Brush up on relevant metrics and be ready to discuss how you've used data to drive performance in your previous roles.
✨Showcase Your Coaching Skills
This role is all about leading and developing your team. Prepare examples of how you've successfully coached colleagues in the past, focusing on specific outcomes and improvements that resulted from your guidance.
✨Emphasise Process Passion
B&Q values a strong process foundation for great availability. Be prepared to talk about your approach to process management and how it has positively impacted your team's performance and customer satisfaction.
✨Demonstrate Inclusivity
Diversity and inclusion are key at B&Q. Think of examples where you've fostered an inclusive environment in your previous roles, and be ready to discuss how you plan to continue this in your new position.