At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms using tech and creativity.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous holidays, wellness support, and an uncapped bonus scheme.
- Other info: Flexible shifts available, with opportunities for personal growth in a supportive team.
- Why this job: Make a real difference in customers' lives while developing your sales and design skills.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Full Time - 36.45 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 8.00pm
UK Notional hourly rate £14.60 per hour + Incentives (Inclusive of an £0.50 per hour, store specific location allowance)
As part of our commitment to celebrating excellence, colleagues benefit from our uncapped quarterly bonus scheme. In addition, we offer a year‑round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
- You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
- You’re motivated by targets, and are confident in converting your designs into sales.
- You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
- You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Advisor in Chester employer: B&Q Limited
B&Q Chester is an exceptional employer that prioritises employee well-being and development, offering a competitive salary alongside an impressive benefits package, including an uncapped quarterly bonus scheme and generous holiday allowance. Our inclusive work culture fosters diversity and collaboration, ensuring every team member feels valued and empowered to contribute to our customers' home improvement journeys. With ample opportunities for personal growth and a supportive environment, B&Q is the perfect place for those seeking a rewarding career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will demonstrate your creativity and passion for helping customers bring their visions to life.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the B&Q family. Don’t miss out on this opportunity!
We think you need these skills to ace Showroom Advisor in Chester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for helping customers and how you can bring their ideas to life.
Tailor Your Application:Make sure to tailor your application to the Showroom Advisor role. Highlight your communication skills and any experience you have with technology or design. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&Q Limited
✨Know Your Products
Familiarise yourself with the kitchen and bathroom products B&Q offers. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, making you stand out as a candidate who can genuinely help customers.
✨Show Off Your Communication Skills
Practice articulating your thoughts clearly and confidently. Since this role involves building relationships with customers and colleagues, demonstrating your ability to communicate effectively during the interview will be key to showcasing your fit for the position.
✨Prepare for Scenario Questions
Think about how you would handle various customer scenarios, such as dealing with a difficult client or coordinating multiple projects. Prepare examples from your past experiences that highlight your problem-solving skills and ability to work under pressure.
✨Emphasise Teamwork
B&Q values collaboration, so be ready to discuss your experience working in teams. Share specific instances where you contributed to a team project or helped a colleague, as this will demonstrate your ability to work well with others in the showroom environment.
