At a Glance
- Tasks: Become a customer expert, guiding home improvement projects and providing top-notch service.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness support, and shopping discounts.
- Other info: Flexible shifts available, with opportunities for personal growth and team collaboration.
- Why this job: Make a real difference in customers' lives while developing your skills in a fun environment.
- Qualifications: Friendly, eager to learn, and passionate about helping others with home improvements.
The predicted salary is between 27300 - 27300 € per year.
Part Time - 12 or 25 hours per week
3 Month Fixed Term Contract
Shifts available Saturday - Sunday, 7.00am - 8.00pm UK
Notional hourly rate £13.10 per hour (Inclusive of a 54p per hour, store specific location allowance)
B&Q Chester
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What's the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What we need:
Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor - Checkouts in Chester employer: B&Q Limited
B&Q Chester is an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. With a commitment to employee wellness, we offer a competitive salary alongside an award-winning pension scheme, generous holiday allowance, and various wellbeing benefits. Join us as a Customer Advisor - Checkouts and enjoy a supportive work culture that encourages personal growth and development in the home improvement sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Checkouts in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Since you'll be working as a Checkouts Customer Advisor, think about scenarios where you can demonstrate your friendly and helpful nature. Role-play with a friend or family member to get comfortable with common customer interactions.
✨Tip Number 3
Be flexible and show your eagerness to learn! Highlight your willingness to work varied shifts and pick up new skills during the interview. This will show that you're adaptable and ready to jump into the role with both feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the tools we use at B&Q. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Advisor - Checkouts in Chester
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal experiences or projects you've worked on that relate to the role. We love to see candidates who are genuinely excited about helping others create their dream homes.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Highlight your customer service skills and any relevant experience you have. We want to know how you can contribute to our team and make a difference in our customers' shopping experience!
Be Friendly and Approachable:Your written application should reflect your friendly personality. Use a warm and inviting tone, as we’re looking for someone who can connect with customers easily. Remember, we want to see the real you, so don’t be afraid to let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need right there. Plus, it shows us that you’re keen to join our team at B&Q!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff About Home Improvement
Brush up on common home improvement projects and products. Being able to chat confidently about DIY tips or popular tools will show your passion for the role and help you connect with customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your eagerness to assist customers at B&Q.
✨Be Ready for Teamwork Questions
Since teamwork is key in this role, think of instances where you collaborated effectively with others. Highlight your flexibility and willingness to adapt to different working styles, especially during busy periods.
✨Embrace Technology
Familiarise yourself with any technology or systems that might be used at the checkouts. Showing that you're eager to learn and adapt to new tech will make you stand out as a candidate who’s ready to thrive in the role.
