At a Glance
- Tasks: Become a home improvement expert and inspire customers with your advice.
- Company: Join B&Q, a leading home improvement retailer with a diverse culture.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Other info: Flexible shifts available, with opportunities for personal growth.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27300 - 27300 £ per year.
Part Time - 30 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Handforth
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor in Cheadle Hulme employer: B&Q Limited
At B&Q Handforth, we pride ourselves on being an excellent employer that values diversity and inclusivity, ensuring every team member feels they belong. Our commitment to employee wellbeing is reflected in our comprehensive benefits package, which includes a competitive salary, generous holiday allowance, and opportunities for personal growth through training and development. Join us as a Customer Advisor and be part of a supportive team that empowers you to inspire customers in their home improvement journeys while enjoying a flexible work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Cheadle Hulme
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your passion for helping others, which is key for a Customer Advisor role.
✨Tip Number 3
Be ready to showcase your teamwork abilities! Since you'll be working closely with others, prepare to discuss how you collaborate and support your colleagues. Highlighting your flexibility and willingness to work on a rota will also score you points.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you submit it online. This way, we can keep track of your progress and get you one step closer to joining our awesome team at B&Q!
We think you need these skills to ace Customer Advisor in Cheadle Hulme
Some tips for your application 🫡
Show Your Passion for Home Improvement:When writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for creating a better living space.
Tailor Your Application:Make sure to customise your application to reflect the skills and qualities we’re looking for. Mention your customer service experience and how you enjoy helping others, as this is key for the Customer Advisor role.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. A friendly and outgoing tone will resonate well with us and show that you’d fit right in with our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, brush up on home improvement basics and B&Q's offerings. Familiarise yourself with common customer queries and solutions. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Personality
As a Customer Advisor, being friendly and outgoing is key. During the interview, let your personality shine through. Share stories that highlight your customer service skills and how you enjoy helping others.
✨Be Ready to Learn
Express your eagerness to learn new skills, like paint-mixing or stock management. Mention any past experiences where you adapted to new technologies or processes, as this will demonstrate your flexibility and willingness to grow.
✨Team Player Vibes
Since teamwork is essential in this role, be prepared to discuss your experiences working in teams. Highlight how you contribute positively to group dynamics and how you handle challenges collaboratively.
