At a Glance
- Tasks: Drive customer-led decisions by delivering actionable insights and managing research activities.
- Company: Join a leading company focused on understanding and serving customers better.
- Benefits: Enjoy a competitive salary, pension, PMI, 6.6 weeks holiday, and hybrid working.
- Other info: Collaborative culture with opportunities for professional growth and development.
- Why this job: Make a real impact by influencing business performance through compelling insights.
- Qualifications: Experience in fast-paced environments and proven market research skills required.
The predicted salary is between 45000 - 45000 £ per year.
Overview
Permanent
From £45,000 + Pension + PMI + ShareSave + 6.6 weeks holiday + Hybrid Working
Southampton, Store Support Office
The Insight team is at the heart of our business, helping us to understand our customers better in order to serve them better. As a Category Insight Manager you will play a pivotal role in helping the business make better, customer-led decisions which ultimately drive customer value through the delivery of compelling and actionable insights. You will impact across a wide range of stakeholders, ultimately supporting the growth of our customer base, increasing customer value and driving overall business performance.
What's the job?
- Stakeholder partnership: Support stakeholders in their use and interpretation of customer insight and ensuring customer is at the heart of planning and decision-making. Partner with B&Q teams to identify opportunities for insight intervention, designing and delivering compelling, evidence led, stories.
- Communicating with impact: Translate key insights into coherent and compelling stories. Identify opportunities for improvement and make sound recommendations that clearly and simply communicate findings and inspires action.
- Managing research activities: Develop and execute programme of insight activity to drive ROI and performance. Manage ad hoc insight projects (strategic and tactical) which help answer key business questions by confidently gathering, analysing, and interpreting first and third-party data, which may include commissioning of research projects.
- Supplier partnership: Manage suppliers through procurement and onboarding with an understanding of GDPR obligations. Build and nurture positive supplier relationships.
- Foresight: Identify and track consumer trends to facilitate long-term strategic planning. Keep abreast of consumer trends to anticipate future customer needs and integrate accordingly into deliverables and recommendations.
- Collaboration: Working with the wider Customer team, to contextualise, enhance and improve insight outputs.
What we need:
- Experience of working and making decisions in a fast-paced environment.
- Ability to synthesise, evaluate and analyse data to produce actionable insight.
- Experienced storyteller to drive engagement and action.
- Proven and significant experience of directly designing and executing market research programmes and studies.
- Interpretation of analytical outputs to answer business questions.
Category Insight Manager employer: B&Q Limited
As a Category Insight Manager at our Southampton Store Support Office, you will join a dynamic and innovative team dedicated to understanding and serving our customers better. We offer a supportive work culture that values collaboration and creativity, alongside competitive benefits including a generous holiday allowance, pension scheme, and opportunities for professional growth. Our hybrid working model ensures a healthy work-life balance, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Category Insight Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that Category Insight Manager role.
✨Tip Number 2
Showcase your storytelling skills! Prepare a few compelling insights from your past experiences that demonstrate how you've driven customer value. This will help you stand out during interviews.
✨Tip Number 3
Be proactive in your research! Stay updated on consumer trends and think about how they could impact the business. Bring these insights to your conversations with potential employers to show you're ahead of the game.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your application to highlight your experience in managing research activities and stakeholder partnerships.
We think you need these skills to ace Category Insight Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Category Insight Manager role. Highlight your experience in stakeholder partnership and data analysis, as these are key aspects of the job. We want to see how your skills align with our mission to understand customers better!
Showcase Your Storytelling Skills:Since communication is crucial for this role, include examples of how you've translated complex data into compelling stories. We love seeing candidates who can inspire action through their insights, so don’t hold back on showcasing your storytelling prowess!
Demonstrate Your Research Experience:Be sure to detail your experience in designing and executing market research programmes. We’re looking for someone who can confidently manage research activities and deliver actionable insights, so share specific projects where you’ve made an impact.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at B&Q Limited
✨Know Your Insights
Make sure you’re well-versed in the latest consumer trends and insights relevant to the role. Prepare examples of how you've used data to drive decisions in previous roles, as this will show your ability to synthesise and analyse information effectively.
✨Craft Your Story
As a Category Insight Manager, storytelling is key. Practice translating complex data into simple, compelling narratives. Think about how you can present your past experiences in a way that highlights your impact on business decisions and stakeholder engagement.
✨Engage with Stakeholders
Be ready to discuss how you’ve partnered with various teams in the past. Prepare specific examples of how you’ve supported stakeholders in interpreting insights and making customer-led decisions. This will demonstrate your collaborative approach and understanding of stakeholder needs.
✨Showcase Your Research Skills
Highlight your experience in managing research activities. Be prepared to discuss how you’ve designed and executed market research programmes, including any challenges you faced and how you overcame them. This will illustrate your capability in driving ROI and performance through actionable insights.
