At a Glance
- Tasks: Coordinate showroom projects and support teams to deliver exceptional customer service.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Enjoy competitive pay, bonuses, generous holidays, and wellness support.
- Other info: Flexible shifts available, with opportunities for career growth in a supportive environment.
- Why this job: Help customers create their dream spaces while developing your design and project management skills.
- Qualifications: Tech-savvy with strong communication and problem-solving abilities.
The predicted salary is between 29000 - 30000 € per year.
Overview
Full Time - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £14.10 per hour + Incentives*
B&Q Cardiff Gate
*Designing will be included in the role.
*As part of our commitment to celebrating excellence, colleagues benefit from our uncapped quarterly bonus scheme. In addition, we offer a year‑round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Showroom Project Coordinator & help to bring our customers dream kitchen & bathroom projects to life.
What's the job?
You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers. Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion. You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities. Having the confidence to recommend the right finance, products, and installation options is also important in this role.
What we need:
- You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
- You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design.
- You’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Showroom Project Coordinator in Cardiff employer: B&Q Limited
B&Q Cardiff Gate is an exceptional employer that values diversity, inclusion, and employee wellbeing. As a Showroom Project Coordinator, you will enjoy a supportive work culture with access to extensive growth opportunities, competitive benefits including an award-winning pension scheme, and a unique uncapped bonus structure that rewards your hard work and dedication. Join us in creating inspiring home solutions while being part of a team that celebrates excellence and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Project Coordinator in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect your skills and experiences to what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your communication and problem-solving skills can shine in the role of Showroom Project Coordinator.
✨Tip Number 3
Show off your design skills! If you have any past projects or designs, bring them along to the interview. This will give you a chance to demonstrate your keen eye for design and how you can bring customer projects to life.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Showroom Project Coordinator in Cardiff
Some tips for your application 🫡
Show Your Passion for Design:When you're writing your application, let your love for design shine through! Talk about any relevant experience you have with design software or projects you've worked on. We want to see how you can bring our customers' dream kitchens and bathrooms to life!
Highlight Your Communication Skills:Since you'll be working closely with customers and colleagues, it's crucial to showcase your communication skills. Share examples of how you've effectively communicated in past roles, whether it was face-to-face, over the phone, or via email. We value clear and friendly communication!
Demonstrate Problem-Solving Abilities:In your application, don't forget to mention your problem-solving skills! Give us a brief story about a time you faced a challenge and how you tackled it. We love candidates who can think on their feet and find solutions to keep projects moving smoothly.
Apply Through Our Website:Make sure to apply through our website for the best chance of success! It’s super easy, and we’ll get your application directly. Plus, it shows us that you’re serious about joining our team at B&Q Cardiff Gate!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Showroom Project Coordinator role. Familiarise yourself with the key responsibilities, such as using design software and managing customer projects. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and colleagues, be prepared to demonstrate your communication skills. Think of examples where you've successfully built relationships or resolved issues. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Be Ready to Discuss Design Ideas
As designing is part of the job, come prepared with some creative ideas or examples of past projects you've worked on. This could include how you approached a design challenge or how you used technology to enhance a project. Showing your passion for design will set you apart from other candidates.
✨Highlight Your Problem-Solving Skills
The ability to solve problems is crucial for this role. Think of specific instances where you've tackled challenges effectively, whether in a previous job or a personal project. Be ready to discuss your thought process and how you arrived at a solution, as this will demonstrate your capability as a project manager.
