At a Glance
- Tasks: Help customers design their dream kitchens and bathrooms using innovative software.
- Company: Join B&Q, a leader in home improvement with a focus on diversity and inclusion.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an uncapped bonus scheme.
- Other info: Flexible shifts available, with opportunities for personal growth and development.
- Why this job: Make a real impact by turning customer dreams into reality while working in a supportive team.
- Qualifications: Strong communication skills, tech-savvy, and a passion for design and sales.
The predicted salary is between 29000 - 31000 € per year.
Showroom Advisor
Full Time - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7am - 10pm UK
Notional hourly rate £14.10 per hour + Incentives
B&Q Cardiff Gate
*As part of our commitment to celebrating excellence, colleagues benefit from our uncapped quarterly bonus scheme. In addition, we offer a year‑round incentives programme recognising outstanding individual contribution, high performance and brilliant customer experiences.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Showroom Advisor and you’ll help some of their boldest kitchen and bathroom ideas take shape.
What's the job?
Sales matter in this role, but your real focus will be the customer. You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options. You’ll use software to produce inspirational designs that will bring customer projects to life. Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.
What we need:
- You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
- You’re motivated by targets, and are confident in converting your designs into sales.
- You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
- And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Showroom Advisor in Cardiff employer: B&Q Limited
B&Q Cardiff Gate is an exceptional employer that prioritises employee wellbeing and development, offering a competitive salary alongside an impressive benefits package including an award-winning pension scheme and generous holiday allowance. Our inclusive work culture fosters diversity and collaboration, ensuring every team member feels valued and empowered to contribute to our customers' home improvement journeys. Join us as a Showroom Advisor and enjoy the opportunity to grow within a supportive environment while making a meaningful impact on our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Advisor in Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, check out B&Q's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Showroom Advisor, you'll need to build relationships with customers and colleagues. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your design flair! Bring examples of your previous work or ideas for kitchen and bathroom designs to the interview. This will demonstrate your creativity and problem-solving skills, which are key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the B&Q team. Don’t miss out on this opportunity!
We think you need these skills to ace Showroom Advisor in Cardiff
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for helping customers and how you can bring that to the role of Showroom Advisor.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your communication skills and experience with technology, as these are key for us. Show how your past experiences align with what we’re looking for in a Showroom Advisor.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at B&Q!
How to prepare for a job interview at B&Q Limited
✨Know the Company and Its Values
Before your interview, take some time to research B&Q and understand their commitment to customer service and diversity. Familiarise yourself with their products and services, especially in kitchens and bathrooms, so you can speak confidently about how you can contribute to their mission of helping customers create their dream homes.
✨Showcase Your Communication Skills
As a Showroom Advisor, you'll need to demonstrate excellent communication and relationship-building skills. Prepare examples from your past experiences where you've successfully engaged with customers or worked as part of a team. This will show that you can connect with clients and colleagues effectively, which is crucial for this role.
✨Be Ready to Discuss Sales Techniques
Since sales are a key part of the job, think about how you can convert designs into sales. Be prepared to discuss your approach to meeting targets and how you’ve successfully sold products or services in the past. Highlight any experience you have with using technology to enhance the customer experience, as this will be important in your role.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would handle various customer situations, such as dealing with a difficult client or coordinating multiple projects. Practising these scenarios will help you articulate your problem-solving skills and adaptability, which are essential for a Showroom Advisor.
