At a Glance
- Tasks: Become a customer expert, helping with home improvement projects and providing top-notch service.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and shopping discounts.
- Other info: Flexible shifts available, including weekends and evenings, with great team culture.
- Why this job: Make a real difference in customers' lives while developing your skills in a supportive environment.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 10900 - 10900 € per year.
Part Time - 8 hours per week
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £13.10 per hour
B&Q Whitstable
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor - Checkouts in Canterbury employer: B&Q Limited
At B&Q Whitstable, we pride ourselves on being an excellent employer that values diversity, inclusion, and employee wellbeing. As a Checkouts Customer Advisor, you'll enjoy a supportive work culture with access to extensive training opportunities, competitive pay, and a comprehensive benefits package including an award-winning pension scheme and generous holiday allowance. Join us in creating a positive impact in our community while helping customers transform their homes.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor - Checkouts in Canterbury
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Checkouts Customer Advisor. This will help you feel more confident and prepared to impress during your interview.
✨Tip Number 3
Be ready to share your passion for home improvement. Think of examples where you've helped others with their projects or how you've improved your own space. This will show that you’re not just a fit for the role, but that you truly care about helping customers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Advisor - Checkouts in Canterbury
Some tips for your application 🫡
Show Your Passion for Home Improvement:When writing your application, let us see your enthusiasm for home improvement! Share any personal projects or experiences that highlight your love for creating a better living space. This will help us understand why you’d be a great fit for the Checkouts Customer Advisor role.
Be Friendly and Approachable:Since customer service is key, make sure your application reflects your friendly personality. Use a warm tone and include examples of how you've helped others in the past. We want to know that you’re someone who gets a buzz from assisting customers!
Highlight Your Team Spirit:We value teamwork at StudySmarter, so don’t forget to mention your ability to work well with others. Share instances where you collaborated with colleagues to achieve a common goal. This shows us you’ll fit right in with our team!
Apply Through Our Website:To make things easier for both of us, please apply through our website. It’s straightforward and ensures your application goes directly to the right place. Plus, it gives you a chance to explore more about us and what we stand for!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff About Home Improvement
Brush up on common home improvement projects and products. Being able to chat confidently about DIY tips or popular tools will show your passion for the role and help you connect with customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this is key for a Customer Advisor role.
✨Be Ready for Teamwork Questions
Since teamwork is crucial, think of instances where you collaborated effectively with others. Be ready to discuss how you handle different personalities and contribute to a positive team environment.
✨Flexibility is Key
Demonstrate your willingness to work varied shifts, including weekends and evenings. Share any previous experiences where you adapted to changing schedules or took on extra responsibilities.
