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- Tasks: Help customers with home improvement projects and provide expert advice.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Competitive pay, generous holiday, wellness support, and shopping discounts.
- Why this job: Be part of a diverse team that values your unique contributions.
- Qualifications: Friendly, eager to learn, and passionate about helping others.
- Other info: Flexible shifts available, including weekends and evenings.
The predicted salary is between 12 - 16 £ per hour.
Part time - 12, 16, or 20 hours per week available
3 Month Fixed Term Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
Notional hourly rate £12.71 per hour
B&Q Cannock
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
What’s the job?
Join our team, and you’ll become an expert advisor; an inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint‑mixing and cutting timber, but truly great customer service will be your main aim.
What we need:
- Happy to help, eager to learn and just a little bit obsessed with home improvement.
- Friendly and outgoing, with a buzz from helping others.
- Willing to expand skills by using new technology and learning new ways of working.
- Great at working in a team and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What’s in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.
As well as a competitive salary, our benefits package includes an award‑winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Customer Advisor in Cannock employer: B&Q Limited
Contact Detail:
B&Q Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor in Cannock
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone or solved a problem. Be ready to share these experiences during your interview to demonstrate your friendly and outgoing nature.
✨Tip Number 3
Show your eagerness to learn! Mention any interest in home improvement or technology during your chat. This will highlight your willingness to expand your skills and adapt to new ways of working, which is key for a Customer Advisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the B&Q team.
We think you need these skills to ace Customer Advisor in Cannock
Some tips for your application 🫡
Show Your Passion for Home Improvement: When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application: Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork, customer service, and flexibility in working hours.
Be Friendly and Approachable: We want to see your personality in your application! Use a friendly tone and convey your eagerness to help customers. Remember, being outgoing and approachable is key to fitting in with our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with B&Q.
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff
Before the interview, take some time to familiarise yourself with B&Q's products and services. Understand their home improvement philosophy and think about how you can contribute to helping customers create their dream homes.
✨Show Your Passion
During the interview, let your enthusiasm for home improvement shine through. Share any personal projects or experiences that demonstrate your love for DIY and how you enjoy helping others with their home improvement journeys.
✨Be a Team Player
B&Q values teamwork, so be ready to discuss your experiences working in a team. Highlight situations where you collaborated effectively with others, especially in customer service roles, to show that you can contribute positively to the team dynamic.
✨Flexibility is Key
Since the role requires working various shifts, be prepared to discuss your availability and willingness to work weekends and evenings. Showing that you're adaptable and open to different schedules will make you a more attractive candidate.