At a Glance
- Tasks: Become a home improvement expert and help customers with their projects.
- Company: Join B&Q, a leader in home improvement with a focus on community.
- Benefits: Enjoy a competitive salary, generous holiday, and wellness benefits.
- Other info: Flexible shifts available, with a commitment to diversity and inclusion.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Friendly, eager to learn, and passionate about home improvement.
The predicted salary is between 27000 - 29000 € per year.
Part Time - 30 hours per week Fixed term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate £13.92 per hour (Inclusive of an £0.81 per hour, store specific location allowance) B&Q Cambridge.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.
What we need: Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.
What's in it for me? As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
Customer Advisor in Cambridge employer: B&Q Limited
At B&Q Cambridge, we pride ourselves on being an exceptional employer that values diversity, inclusion, and employee wellbeing. As a Customer Advisor, you'll not only receive competitive pay and a comprehensive benefits package, including an award-winning pension scheme and generous holiday allowance, but you'll also thrive in a supportive work culture that encourages personal growth and development. Join us to make a meaningful impact in the lives of our customers while enjoying a fulfilling career in a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Advisor in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on B&Q and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to improve homes.
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve helped someone solve a problem or made their day better. Be ready to share these experiences during your interview to demonstrate your friendly and outgoing nature.
✨Tip Number 3
Show your eagerness to learn! Mention any past experiences where you’ve picked up new skills or technologies. B&Q loves team players who are flexible and keen to grow, so let them know you’re up for the challenge!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace new ways of working, which is exactly what B&Q is looking for in a Customer Advisor.
We think you need these skills to ace Customer Advisor in Cambridge
Some tips for your application 🫡
Show Your Passion for Home Improvement:When you're writing your application, let us see your enthusiasm for home improvement shine through! Share any personal projects or experiences that highlight your love for helping others create their dream spaces.
Tailor Your Application:Make sure to customise your application to fit the Customer Advisor role. Highlight relevant skills and experiences that align with what we’re looking for, like teamwork, customer service, and a willingness to learn new things.
Be Friendly and Approachable:We want to see your friendly personality in your written application! Use a warm tone and express your eagerness to help customers. This will give us a glimpse of how you might interact with our customers in-store.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at B&Q Limited
✨Know Your Stuff About Home Improvement
Brush up on your home improvement knowledge before the interview. Familiarise yourself with common DIY projects, tools, and materials. This will not only show your passion for the role but also help you connect with customers during the interview.
✨Show Off Your People Skills
As a Customer Advisor, you'll be interacting with a variety of customers. Practice your communication skills by engaging in mock conversations with friends or family. Highlight your friendly and outgoing nature during the interview to demonstrate that you’re the perfect fit for the team.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work flexible hours, including weekends and evenings. Companies like B&Q value candidates who can adapt to their scheduling needs, so make sure to express your enthusiasm for working in a dynamic environment.
✨Emphasise Teamwork
Since teamwork is crucial in this role, think of examples from your past experiences where you successfully collaborated with others. Share these stories during the interview to illustrate your ability to work well within a team and contribute positively to the store's atmosphere.
