At a Glance
- Tasks: Help customers with their home improvement needs and manage click and collect services.
- Company: Join B&Q, a leader in home improvement with a focus on community and diversity.
- Benefits: Enjoy a competitive salary, generous holiday, wellness benefits, and an award-winning pension scheme.
- Other info: Flexible shifts available, including weekends and evenings, with great career development opportunities.
- Why this job: Be part of a team that values your individuality and supports your growth.
- Qualifications: Organised, friendly, and comfortable with heavy lifting and new technology.
The predicted salary is between 27300 - 28400 £ per year.
Store to Home Picker Full Time - 36.75 hours per week Permanent Contract Shifts available Monday - Sunday, 6.00am - 8.00pm UK Notional hourly rate £13.10 per hour (and an additional £0.54 per hour, store specific location allowance) B&Q Cribbs Causeway.
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Picker and you’ll be a big part of this.
What's the job?
You’re a confident and friendly communicator, comfortable building relationships and sharing product knowledge with customers face to face and over the phone. Efficiency and safety will be vital of course but your real focus will be the customer, either supporting their ideas on the shop floor or working to a one hour click and collect service.
What we need:
- You’re an organised and analytical thinker, and you know how to prioritise your time and keep things simple.
- We provide courier, click and collect and home delivery services and products can range from tins of paint to bags of compost or hot tubs, so you’ll be comfortable with some heavy lifting.
- Being agile and flexible is important to the success of this role.
- You’ll be happy to expand your skills by using new technology and learning new ways of working.
- You’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
So we can support you during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
Store to Home Picker — Flexible Shifts & Customer Care in Bristol employer: B&Q Limited
B&Q Cribbs Causeway is an exceptional employer that values diversity and inclusion, ensuring every team member feels they belong. With a commitment to employee wellness, we offer a competitive salary alongside an award-winning pension scheme, generous holiday allowance, and various wellbeing benefits. Join us for flexible shifts in a supportive environment where you can grow your skills and contribute to helping customers create their ideal homes.
StudySmarter Expert Advice🤫
We think this is how you could land Store to Home Picker — Flexible Shifts & Customer Care in Bristol
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching B&Q and their values. This will help you connect your skills and experiences to what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with a friend or family member. Focus on common questions related to customer service and teamwork, as these are key for the Store to Home Picker role. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! When you meet your interviewer, let your friendly and confident side shine through. Remember, they want to see how well you can build relationships with customers, so be yourself and engage with them like you would with a customer.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Store to Home Picker — Flexible Shifts & Customer Care in Bristol
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and home improvement. A friendly tone can make a big difference!
Tailor Your Application:Make sure to tailor your application to the Store to Home Picker role. Highlight any relevant experience you have with customer care or working in a fast-paced environment. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, we’re looking for organised thinkers, so show us you can keep it simple!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at B&Q Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Store to Home Picker involves. Familiarise yourself with the responsibilities, like customer interaction and product knowledge. This will help you demonstrate your enthusiasm and suitability for the role.
✨Show Off Your Communication Skills
Since this job requires friendly communication with customers, practice how you would engage with them. Think of examples where you've successfully built relationships or resolved issues. Being able to articulate these experiences will show that you're a great fit for the team.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you prioritise tasks and manage your time effectively. You might be asked about handling busy periods or juggling multiple responsibilities, so have some specific examples ready to showcase your analytical thinking and organisational prowess.
✨Embrace Flexibility and Adaptability
This role requires agility in working hours and tasks. Be ready to talk about times when you've adapted to new situations or learned new technologies quickly. Highlighting your flexibility will reassure the interviewer that you can thrive in a dynamic environment.
